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October 2023 by Douglas Webster
Great bank
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March 2023 by Rich Hughes
I had been using my mother's account for years, once she passed away and the branch manager was notified she closed the account and split it between myself and my brother, my mother was holding money for me, that money was split and now I have to wait for my brother, who lives out of state to eventually come back to Michigan to get my money back while the bank is still in possession of the money a year later
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December 2022 by Ezra Soria
they charge all sorts of fees, customer service it terrible. the bank manager hung up on me multiple times while i was trying to get my account information for direct deposit. this bank deserves to go bankrupt and the employees deserve to lose their jobs.
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October 2020 by Leslie Allison
Nothing but nice and I love my account
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September 2019 by Misty Rouse
The customer service is excellent by all staff including the branch manager! I am always greeted promptly and they make sure all of my needs are taken care of. Definitely the best bank around!
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September 2019 by Cayleb Vasquez
The staff made opening my account effortless. They make banking easy and are so patient.
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September 2019 by Suzanna Pulver
Always warm and welcoming plus fast with transactions!!
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September 2019 by David Balnaves
Came in to cash a check from moms trust. Have cashed them here for the past 3 years. Usually the manager comes out to take care of it since it is usually a large check ( 14k or more ). This year I'm told we don't cash checks like this for non customers. Then I'm told to come back next Tuesday ( this being Thursday ), after 3:00 pm. None of this by the manager, who is still in the back. The manager totally ignored me relaying msg thru the teller who was not very helpful either.
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May 2017 by Jerry Zawideh
All the personnel here have been very pleasant to work with. Accommodating, efficient and courteous. They've been a great find
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April 2014 by Francis Smart
This bank is the worse bank I have ever dealt with and I am a bit of a bank collector with having over 10 bank accounts in the last 10 years. They have a horrible online system in which you can only view records for 6 months. In addition, they do not allow you to see how checks are used without paying them a fee in contrast to many other banks which scan your checks so that you can see how they were used. In particular though I am frustrated with this bank's branch because when searching from property managers the manager of this bank recommended mkt management and in particular Maureen Tipple. This woman and her "handiman" have blatantly defrauded my girlfriend and I and the manager of this bank gave Maureen her full endorsement which was a important factor in deciding to use Maureen. To see specifics on how Maureen and Greg defrauded us over a year read below. But before getting into these details I would like to mention that the bank was also complicit in allowing this situation to escalate by refusing to stop a $700 withdrawn form the account. Yet, they still charged us for the "stopping the check fee" even though the check went through. PLEASE CONSIDER USING CHASE. They have handled the majority of my business needs and have been exceptional! Maureen Tipple and Greg Craft are frauds. They managed one home my girlfriend and I for the last year. They blatantly committed fraud on multiple occasions in order to capture all of our rental income. Over the last year we had full occupancy and took in $8,000 and they with their fraudulent "repairs" turned around and took $7,950. They said that there was this thing or that thing that needed to be done. But when I finally made the time to investigate all of these "repairs" nearly half of them had never even been done. And these are major repairs like roof replacements! When confronted they said "oh, it was done", you just don't know what you are talking about. When brought photos they said stuff like, "he hired this other guy and I can't believe he did not do the work! I will take care of that!" They claimed that they would be sure that the work would get done, yet they have not made the repairs and they have refused to return the money. Maureen and Greg sat down with me near their abrupt termination. Anxiously I went to the bathroom and left a tape recorder at the table. As I was at the bathroom they openly discussed how Maureen was going to control the situation in order to defraud us (my girlfriend was out of town). At that meeting they made promises like fixing the repairs that were not done, reimbursing us for repairs which were "billed to us but actually at a different home", and directly returning a trivial amount of money. They literally fabricated thousands of dollars of repairs that were obviously never done and the only thing they have done to "make things right" is to right a $50 check from some other property owners account.