-
December 2023 by Tinalooa Photography
Nearly a decade ago, when I graduated high school, I emailed every veterinarian I could ask for career advice as I was interested in working with animals. Dr.Joyce was the only one who responded. Not only that, but she wrote me a long and detailed letter that helped me pave my career path and make a decision. I never got to thank her, but it is still impactful and shows her passion for her work. Thank you for caring not just about the animals you work with but the people in your community.
-
December 2023 by Ben Campana
Knowledgeable and friendly staff, from check in to walking out the door. My cat is a pretty anxious animal at baseline, so to have the new noises and smells all around was making him visibly uncomfortable. Staff made an accommodation to move us to a quieter area, and put us in a back room where my cat was able to adjust and calm down. Will continue to bring my pets here!Addendum- I called about 3 weeks ago, as my house was set to have work done the day before Thanksgiving, to see if boarding services were provided. Not only do they provide boarding services, but they’re also affordable, all items I brought in were returned with my name on them, and my cat was well cared for!
-
December 2023 by Dawn Fidler
They were good to my Fur baby. I am happy with my service for both myself and my Great Dane pit mix. I would recommend this place for any of you fur babys needs.
-
December 2023 by Jeanie Roberts
I love this place my first experience was the best. Very personal and genuine care.
-
October 2023 by Emily Kolb
I've been going to Southside for about a year and am very impressed with Dr. Joyce and staff. My babies have received excellent care and I greatly appreciate having a Vet that cares and takes the time to explain diagnosis and importance of my babies health. I highly recommend this clinic.
-
October 2023 by Jeff Cloutier
Great veterinarian clinic. They get my cats in and out really fast. A lot less stress on my cats being so fast.
-
October 2023 by Helina Beleski
Had a great experience! Took my puppy in for her 1st appt and was happy with the service provided. Dr Joyce and her staff were great with my puppy. Very knowledgeable and answered all my questions
-
August 2023 by john baxter
I'm a fairly new patron at South Side Animal Hospital, less than a year but they've really accepted us and so far worked with two of our three cats. They have been friendly, pleasant and caring and have done an excellent job taking care of us. They ARE very well established there however, so they CAN get busy, and that naturally makes it a bit difficult to get an appointment on short notice. But they seem to do their best to work with you.I like them a lot! Dr.Joyce Heideman is a very experienced, knowledgeable, well trained Veterinarian. All of the staff seem very happy there.They really seem to have a good sense of teamwork. Each employee seems to take a genuine interest in what's happening there and is welcoming to each one. They seem very compassionate about caring for each individual animal and excited about the work. You sense a real desire in them to focus on giving genuine attention to each of their patients and making sure you know your situation is important. I HIGHLY RECOMMENDJOHN BAXTERPuma, Big Inky and Dingo
-
March 2023 by Becky Blaha
A friend recommended this clinic and I made an appointment.. I haven’t taken my dogs anywhere else and I will not. Dr Joyce had a special relationship with my girl, Roxy. She made her transition across the bridge as good as could be expected. I now have two other girls that are patients here as well. Communication is always clear and straight forward. I appreciate that. I never feel pressured into all kinds of testing or medications either (as opposed to other clinics). I trust what Dr Joyce tells me implicitly as she always has my dogs’ best interest in mind. 10/10 would recommend
-
March 2023 by jodiblanchard
**Update** The bedside manner shown by Dr Joyce, Theresa, and Karsen with patients and their humans is just incredible. They even have a giving tree where there are little ornaments you can purchase and donate to another patient's care who's human just cannot afford it. This alone put tears in my eyes at the care and thoughtfulness put into that alone. Randy the Wiener is very happy.The staff was very welcoming and warm. Dr Joyce walked me through any issues and concerns.
-
January 2021 by Taylor Marines
Hey Idiots. In case you didn't know the veterinary is closed. Time to move on.
-
October 2020 by Mary Jul
Dr. Bola the best doctor!!! He saved 2 dogs of mine. God Bless him
-
October 2019 by Rachel Langone
I am so confused!! There's so many reviews saying the exact opposite. Many years ago my dog had parvo and almost died. I took him in at 2am because I had a feeling I needed to handle it urgently, and Dr. Bola not only saved him but took payments from us instead of making us pay it all at once. I got to take my dog home 2 days later before the account was fully paid, and then Dr. Bola kept a picture of my dog on his board for so many years. I also rescued a cat and Dr. Bola didn't charge me anything for an exam for him. The staff was always kind and helpful. I'm so confused about all these reviews. Another thing is Dr. Bola didn't charge me obscene amounts for doing multiple tests at once when something was wrong with my pets. He did one or 2 at time to see if that helped and then we'd move on. Other vets would do so many tests and charge $3-400. It was so ridiculous. I know Dr. Bola was gone for a while and other vets took over... I don't know. Whatever happened it's sad.
-
October 2019 by Lekendra Cannon
Many, many years ago, when I was a young teenager, I took my dog to this clinic at the urging of my stepfather as he was an acquaintance of the doctor. I found his mannerisms kind of "off" and not really engaged or professional. He charged an obscene price for a flea bath, and my dog was fine after that, but I never took my dog back there on gut instinct, even though I was pressured to. Reading the reviews here, that was the right choice. I was lucky; I cannot imagine how I would feel if it was something more serious and my dog was murdered and dumped like I'm reading on here and hearing about in the news. I am so sorry that your pets were treated in this way and it took WAY too long for this clinic to shut down.
-
September 2019 by Jacquelyn Williams
I am so sorry this place closed. I had nothing but positive experiences here. Several pets and rescued animals in my care received excellent emergency care at CAH. They even made home visits in unusual circumstances. I believe racism contributed to the animosity expressed by some reviewers. I have had pets for nearly 70 years. On 4 occasions my pets have died through the negligence or misdiagnosis of a vet. All were highly regarded by their communities. It happens. But all were white so they were forgiven. It's sad that Lansing continues to have this problem