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August 2023 by Chris Chirgwin
Nice place. Love that it’s never too crowded.
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July 2023 by Sean Brady
Been a member for 2 years now, and I can’t say enough positive things about my experience. The facilities are fantastic and offer something for everyone! Everything from the pool, down to the workout equipment and locker rooms is very well maintained. The staff is very friendly and attentive, and management has always gone above and beyond to solve anything that’s arisen. There genuinely isn’t a better health club in the area!
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July 2023 by Morgane
We’ve been members since 2020. Over that time we’ve used their facilities and been the subject of unfair treatment on multiple occasions. Most recently we were informed about a rule that children under 14 had to be with an adult in weight room. This was not posted anywhere at the time and since we’ve gone here our children’s friends and teammates have always used the weight room freely. So we were unaware the rule existed. When the employee informed our older son, we immediately came to supervise our 13 year old, who normally works out with his dad, but had also worked out solo on occasions prior to this. While supervising him, I noticed his schoolmate, also 13, using the weights without a parent present. I confronted the worker and had my son record it for evidence. I told her to that she wasn’t enforcing the rule the same and it was not surprising that the child who was allowed to workout freely was white and my child was black. I let the lady know that I did feel like her rule enforcement was racially motivated, since I had another unpleasant experience with her the year before with my daughter during tennis lessons.Immediately after I left, my child’s schoolmate sent him a text that the woman had called her manager to share the situation.The next day I received and email from Corey Randall saying he’d look into the situation. The email was long and the majority of it dealt with the fact that I was creating a hostile and unsafe workplace for his employee by having my son record our conversation, where I caught her lying. He claimed he’d look into it though.The next day he emailed another long email stating how responsible my son was and that he’d consider changing the rule maybe in the future. He also admitted that during video footage the rule was not being enforced the same, he never apologized though.I responded back, answering his questions and ultimately told him that our family wanted to simply be treated like everyone else.His latest email he told me that he had continued to watch my 13 year old son and commented on his squat technique. I found it repulsive that the ceo used an opportunity where his employees were clearly not enforcing rules fairly to invade upon my sons privacy and spend hours watching him. My son did nothing wrong, when he was asked to not use weights he immediately stopped and Mr. Randall even commented on his responsible behavior, yet continued to watch footage of him in order to comment on his technique.He also invited us to get our money and leave the club, since we weren’t happy about being made to follow a rule that others clearly weren’t also following. Instead of apologizing and offering a month on them, he told us they are not a childcare center and recommend we have our son see their trainer.I did not ask for any of this. When the rule nobody else seems to follow was brought to my attention I followed it. But the condescending emails and invasion of privacy on my son that took place afterwards is disgusting.He did say they’d hang signs up with rules in the area ( which should have been done), but other than that nothing else was done. He apologized only after I pointed out he hadn’t and then followed it up with further accusations.Our sons need somewhere to play basketball when not practicing with a team, but after they are of age we will gladly be taking our business elsewhere.There’s a lot more that I can’t include because it’s already long, but simply put this business doesn’t value their black customers. We have spoken to other black gym members who have felt the same way when dealing with certain workers & my dealings with the ceo just show that this sentiment is coming from and supported by the top up. They don’t even want us at their club, so they do what they can do to make it hard and then invite us to leave. I have emails supporting all of this.So if you aren’t in need of basketball courts, go elsewhere!! If you need basketball courts and can pay the MAC price, go there! Our son goes with a friend and they’ve never had a problem.
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December 2022 by Robert Hopkins
Clean. Great availability of courts. Facility is mostly all newer equipment.
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September 2022 by wihe fhjie
Been going here for years and the rules have changed a lot over the years to revolve around other guests and play favorites,I've seen grown men get in fights and lead to someone bleeding from his head before as well as grown men trying to get into fights with children and calling the kids very vulgar words even though it's the grown men causing the problems most of the time from what I've seen and the staff are rude a lot of the times
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August 2022 by Nick Bontrager
Heads up!!! Requires an ID from all people before playing pickleball on their courts. We called ahead of time before we made a 30 minute drive to play and the person that answered the phone did not let us know this was a requirement to enter. All 6 of our players were willing to sign waivers to help ease their liability concerns but that wasn’t good enough.The manager was rude and downright unfriendly about the whole situation. Will not be back.
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July 2022 by xia jia
I like to play pickleball here, but the floor is a little too slippery. I think it is not safe to pay pickleball. Especially we have many senior players.
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May 2022 by Shiloh Lewis
I have no issues with the facilities or the staff. My issue is that the gym used to open at 5:00AM and I have been unable work out on a regular basis because they haven’t opened before 6:00AM since COVID. The gym is very close to home but as a full time working Mom, 5:00 AM to 6:00 AM is the only time I can get to the gym before I have to get my kid up and ready for school. Kinda of a waste of $100+ a month right now.
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January 2022 by Mackenzie B
I have never left a review before, and I feel an obligation to review my experience at Court One. We called ahead before driving across town to come play pickleball. Over the phone no details were shared that all participants over 18 needed to present ID. When we arrived, most of our party did not have IDs since we drove together. The man behind the desk was highly unprofessional and rude in stating without an ID, there’s no entry. Fair enough rule for liability, however this should be communicated clearly on the website and over the phone. We were very surprised to find out the man behind the desk was the manager given his poor customer service and arrogant attitude. The rude responses back to others’ reviews reinforce and reflect the poor customer service we experienced. Court One lost our business.
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January 2022 by Katelyn Bontrager
If I could give this place zero stars I would, but that’s not an option. Manager was rude, unprofessional, and down right degrading. When we called they didn’t say anything about bringing ids for non members, but when we got there they said we had to have them. We were willing to sign waivers, but he says that ids are required and that they just figured everyone would have their ids on them. Was very condescending about the whole thing. Unprofessional and very unhelpful. Good way to make sure people never come back.
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January 2022 by Nick B
Heads up!!! Requires an ID from all people before playing pickleball on their courts. We called ahead of time before we made a 30 minute drive to play and the person that answered the phone did not let us know this was a requirement to enter. All 6 of our players were willing to sign waivers to help ease their liability concerns but that wasn’t good enough.The manager was rude and downright unfriendly about the whole situation. Will not be back.
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January 2022 by Paul Chung
It was nice to use basketball court and Since October Theres lot of senior peopls using basketball court for pickel ball There were more than 10ish people. Please limit the pickle ball player using basketball court.Update: They me option of terminating contract without penalty and refund december membership. I liked the court and other gym equipment.
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December 2021 by Nick Bontrager
Unfriendly and arrogant manager.
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October 2021 by Ardhi Subowo
They call and they say they can do non members on the phone and they lie saying that’s not their number.Shady customer service wouldn’t recommend
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October 2021 by Richard Lehman
Really enjoy playing tennis here.
