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August 2023 by Oscar Aldaco
All of my online experiences with DFCU customer service representatives have been very pleasant. They have all been very professional and courteous.
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March 2023 by Brandi Brewer
This credit union by far is good/fast/amazing. Staff is funny/caring/understanding
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March 2023 by Michael Wagoner
I Had a wonderful meeting .Everyone was friendly and very helpful
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March 2023 by R J Pabian
Always pleasant and helpful
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February 2022 by Rene Lipsey
I was with my sister, have been several times now. The teller's are always friendly and helpful. We have never waited in line at the drive through. Teller's complete the transactions quite quickly compared to several CU I have accounts at.
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March 2021 by Mercy and Hope international charity MBah
Love the customer service
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December 2019 by Mark Stanley
Have banked there for 30+ years with no problems.
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February 2019 by greg lentz
Unhelpful to businesses when a bounced check is encountered.. I called to check status of a bounced check written to me, DFCU would not provide any details unless I came in. Most good CUs and banks do this. Do not use this business
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November 2016 by Noel Harshman
I have never been treated with anything except absolute friendliness, courtesy, and professionalism. I appreciate all who work there.
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February 2016 by YaShica R
Horrible customer service on Pennsylvania in Lansing, MI. The bank manager had the nerve to try to interrogate me about a check I was cashing. If this unprofessional manager wants to interrogate people she should apply for the FBI. The clerk Rachel was just as rude, condescending, and unprofessional. If Rachel does not like her customer service job and does not have the social skills to deal with customers she should try applying to a university and switching careers. I'm not paid to be insulted by people who count money for a living. I left two messages for the regional manager and my calls were not returned. I am closing out my account and I would never recommend anyone open a account with DFCU. I have never been treated with so much disrespect from a company. Steven Showman is also a huge j*** who lacks customer service skills.
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September 2015 by Chris Thomas
If I could give them less than one star I would. They by far are the worst Cu I have ever been a member at. They are a bank disguised as a cu.
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February 2015 by Don Lawrence
As a longtime member of Capcom and DFCU, I really appreciate the efforts of DFCU to provide exceptional service and to maintain a client loyalty program with the incredible Annual Dividend.
