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November 2024 by Michelle Lopez
Claudia has a great personality and was very easy to work with. She answered my questions and made my transition easy from the moment i stepped in the door. Thank you
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November 2024 by Phil R
Sarah did a wonderful job from start to finish in assisting me with booking my new storage unit. She was very informative and enthusiastic. Thank you!
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November 2024 by T Nice
Great staff, fantastic rates and an extremely clean location.
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November 2024 by Elan Einlhander
Friendly staff, clean unit, no troublemakers.
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October 2024 by Lisa Dobbrastine
Only has 2 entrances for the entire building, no courtesy carts like other local storage places, and I was greeted by an unfriendly staff member who came back late from lunch according to the sign on the door. Which also means that the office is closed at whatever time they feel like taking lunch that day and you’re unable to reach anybody for any assistance. It was a very poor move-in experience. Hoping that the rest of my experience with this storage facility goes better.
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October 2024 by Amanda Nyboer
Too dark for indoor units. Zero easy access. Prices are extremely deceptive.
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October 2024 by Joseph Lavich
Nice and clean climate controlled storage. Very pleased.
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October 2024 by Eric Bolin
Everyone there was very nice
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September 2024 by Greg W
They wine and dine you with cheap rates in the beginning but then every so often they keep hiking the price. They will rip you off more and more the longer you stay with them, it’s like the opposite of a loyalty program.
Edit: It’s not just a little bit, it’s gone up “significantly” in only a few years, like double! Anyway, we’ve since moved our stuff to another facility who has never had these kinds of ridiculous price hikes. Good riddance!
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September 2024 by Deb Serrano
Horrible experience. Rented unitl on Thursday to move all belongings out of apartment over the labor day weekend and the keypads are out of order. No ETA when they will be fixed and it's 5 days later now. GM at the 930 Holmes rd location was moving her own stuff with key access and was extremely rude and nasty. Called corporate multiple times and still no call back or info on when keypads will work again. Another female staff member said on Labor day, we could go in through front entrance only during business hours but no idea when keypads will be fixed. Hispanic GM just sat there and gave me the evil eye. Don't rent here. Unreal!!
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September 2024 by Axis Ins
They charged me for an extra month without my consent. Horrible management and customer service
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June 2024 by Darvale Thomas
Safe and the best affordable storage in Lansing. Great customer service 5 stars
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May 2024 by Rj H
This location is under new management and it’s been improving since. You can tell the new employees take pride in keeping this location safe and clean. This is a top notch facility. Claudia goes above and beyond!
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May 2024 by Louis Eason
Sarah is always so nice and helpful . 5 ⭐'s
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May 2024 by Jessica Piper
Claudia was extremely helpful and pleasant to work with! I look forward to storing my items here with Cubesmart
