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March 2025 by Denise
I need the district manager of this location to contact me immediately. This employee by the name of Johnny needs to be terminated immediately. I have never wanted a person to lose their position as much as I want this wicked person to be removed!!! Johnny racially profiled my daughter and told her that my Apple Watch was counterfeit and that Apple sold me a fake watch. I have contacted Apple to report these accusations so they should be contacting your company soon. I’ve tried to speak to the store manager but this rude and racist employee Johnny just picks and hangs up on me.
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February 2025 by Jolee
How are you guys going to sell a Nintendo switch that's dead 😭😭😭😭
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November 2024 by Timothy Rose
Got there at 3:50 pm. Had a sign posted on the door saying time out 3:10pm time back 4:00pm. Waited there until 4pm, knocked on the door at 4:05, called the store 5 times and nobody answered. Waited there until 4:25 and finally just ended up leaving. Very poor management and why most Gamestops are tanking.
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November 2024 by Jordan Thornton
Change your damn store hours on Google or actually stay open like a normal damn business.
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August 2024 by Angela Guyette
I'm leaving a one star review pure and simply because I spent 15 minutes attempting to reach someone at the store by phone, and no one would answer. I don't care how busy it is, you take the time to answer a ringing phone, let them know its busy and to please hold a moment, then get back to them as quickly as possible. You don't allow the phone to ring off the hook continuously for 15 minutes straight. That is just outrageous.
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July 2024 by Ashley Carlson
Drove all the way here and they are supposed to be open till 7. We arrived at 648 and they where locked up lights on.
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July 2024 by Conley Stiles
on 7/5/24, they were not open from 12pm to close with no signage and the lights still on, it is like this on a couple days per week. extremely frustrating
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July 2024 by Dallis Atwell
Drive too it during working hrs and just no one in there and not open, waited 30 mins
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June 2024 by Thomas Sanders
These guys are never open lol
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May 2024 by Nathan Glick
This location closes at 7. Despite incorrect hours, that won’t update when an edit is submitted to Google.
Just a heads up, Google Maps hasn’t updated the hours of operation, but the accurate hours, have already been updated/submitted.
This has been happening quite frequently, with local business locations, whose hours vary from corporate website information.
It’s not “just this GameStop being rude and lazy”. Ever since Covid, there’s so many businesses with incorrect hours and pending edits on Google’s side.
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May 2024 by David Hilton
This GameStop is never open now, and doesn't seem to be a viable pickup location on the actual website anymore. I'm assuming they're officially closing this location soon.
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April 2024 by Steve Motz
Stepped in GameStop, hopes not high, Three PS5 games, we aimed to say bye. But greeted by sighs, a break denied, ‘Guess no rest,’ the employee implied.With a chuckle, we chose to retreat, ‘Enjoy your break,’ we said, beat the street. At seven, not close, yet service was meek, A lesson in service, ironically bleak.Usually, it's all good fun and games, But this time? A story that flames. A laugh, a lesson, in customer care, One star, for the break he got to snare.
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April 2024 by jeanette winnie
Hours posted online are infact incorrect .
Currently sitting outside the location on a Friday at 12:09 after checking google and they are infact closed on Fridays per hours signage on the door.
Best bet is to call to see if they are open cuz location seems to make their own hours on the availability of staff
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March 2024 by Jacob Richards
Go to the gamestop down the road. This store is not dependable. I pre-ordered a game weeks ago. I came to pick it up on the release date, Friday March 8th at 6pm. The store was closed with no explanation. Annoying, but sometimes emergencies happen so I figure the staff had an issue and had to close early. So I come back Saturday (March 9th) at noon. I am about to pay for the game I pre-ordered weeks ago when the staff member says before you pay "let me make sure I have the game". This of course, is a huge warning sign. He looks around, the game is not there. Keep in mind this is a pre order. I told them weeks ago I will be purchasing this game on this date week's in advance and they could not fulfill that order. What's worse is they no longer have extra copies on hand so I couldn't have gotten the game through them if I wanted too, which of course I no longer do. So I made two wasted trips to that store, which is over 20 minutes one way. I've been a gamestop customer for over 10 years but I will not be shopping at this location again.
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February 2024 by Angelo Castronova
On Friday 2/2/24 at 7:18 PM this location was closed when online it says it’s open until 9pm.When we approached the door the employee on the inside just gave us a weird look and kept working on other things.When I called the “Open” location an employee answered the phone, I’m assuming it’s this jerk as he’s the only one in the building.This guy had horrible, and I mean awful, customer service. I asked if the location was open and he said no. Then I asked when they close on Fridays and he said 7pm. I let him know that on Google it says they close at 9pm. He responded by saying “I’m the employee, I work here, and I know for a fact that we close at 7pm.”I was astonished at the horrible response I got and let him know that online it says you’re open until 9pm and hung up. Will NEVER return to this location and I never even shop at these places but this definitely drove the nail in the coffin.Just buy everything digitally and definitely don’t come here.
