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January 2024 by • Views from The Z •
I stopped by and was helped by Timothy. Hands down the best experience I’ve ever had at a dealership. He was super helpful, professional and honest through the entire process. I truly feel like he cared and wanted me to get the best deal possible. With Tim’s help I was able to finance my very first car and he walked me the whole way through. If you’re thinking about stopping by, I would 100% recommend. Everyone there is so friendly and you won’t have to deal with all the gimmicks other dealerships put you through. So glad I’m a LoFontaine customer!
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January 2024 by Jen Joy
My daughter went here for her first car purchase. She left a very satisfied customer. Brandon and Alex did a great job very friendly and very helpful answered all of our questions and left with a great deal on a great car. We really appreciate you both thanks for everything.
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January 2024 by Michael Mosholder
Chad in service was great. My truck that I depend on for income was in need of diagnosis and repair asap! He made it happen and I was back making a living again within 48 hours! I will never go anywhere else!
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January 2024 by Shaun Brown
Had the Sierra 2500 in stock I wanted , great trade in value. Fast friendly experience. Would do business with this dealership again 100%. Amber Baker was my salesperson, highly recommend her, not pushy at all!! That is a huge deal to me!
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January 2024 by casey lechuga
Bought my Jeep Grand Cherokee at this location yesterday. Customer service was flawless. Zach had everything ready to go for me when I got there and got me everything I needed in my deal. The sales manager Alex was who I signed all my paperwork with was exceptionally professional and detailed throughout the process. He had me in and out within an hour while still answering every question I had. A+ job by both guys!
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January 2024 by Dane Harvey
Kevin was extremely helpful in finding the right vehicle for my wife for the right price. He provided excellent customer service to us by helping with a few specific requests with the vehicle and overall exceeded our expectations. He even had a hot wheels toy that he gave to our toddler to keep her busy. Overall great experience at the dealership and will likely return.
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January 2024 by Sincerely, K & J
We had an excellent experience purchasing a new 2024 GMC Sierra 2500 from Amber, our awesome sales rep! The buying experience was very easy, pleasant, and we had zero issues. I would consider buying our next vehicle from them most definitely! Amber was very knowledgeable, professional, and great to work with.
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January 2024 by Isaiah Medina
I'm so grateful that LaFontaine provided me with a loaner vehicle to commute for work. That was huge for me! Mr. Aaron Curcio helped me here at LaFontaine of Lansing, MI and called me every week to inform me of the progress of my vehicle. Amazing customer service! He repeatedly reassured me that my vehicle would be done promptly, and it was! It took LaFontaine 3 weeks for a complete transmission repair, and that is excellent in my view. The last company (Williams Buick of Charlotte, NC) never returned my calls and it took them 3 MONTHS to repair my transmission, and it still failed! What a difference! I am one happy customer! Thank you LaFontaine!
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January 2024 by Donna Husaim
I am wholeheartedly impressed by my experience of recently purchasing a new car from this dealership. My sales person, Kevin Torongo was extremely professional, knowledgeable and patient. He listened to my needs, showed compassion, offered suggestions and genuinely cared that I was happy with my decision. He is truly an asset to the team. Thank you to the finance folks as well.I am a customer for life.
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December 2023 by Skylah Canvas
I worked with Aaron on getting my car serviced through their service department and he was Amazing! He communicated with me regularly about updates on my vehicle. He went above and beyond in making sure all my services were done as well as checking my warranty to get as many things covered as possible. When shipping went longer he provided me a rental that was covered through my warranty. Overall, I greatly appreciated his hard work and commitment to giving me the best service!
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November 2023 by Deb Henney
My sales rep Amber Zakala was great to work with. The service department worked hard to resolve any issues. I needed a ride home and the porter was so fun!! Enjoyed my ride home. My only complaint would be with the condition my car was when I bought it. It was never cleaned, let alone detailed. It took me a whole day to detail it myself. All is well now, but I shouldn't have had to clean it!!
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November 2023 by Rob Schafer
The experience was very well, my service advisor. Chad was very helpful and kept me informed from everything. I can tell the mechanics did a superb job and taking care of the things that I wanted done and informing me of things that needed to be addressed. I look forward to working with La Fontaine Buick in the future to help keep both my 1994 and 1996 Buick roadmaster in superb shape. I appreciate your honesty and knowledge of my car.
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November 2023 by Jenny Quint
Our salesperson was Ron McComb he was incredible and so very kind. We showed up at the dealer ship after 730 pm we drove over an hour to get there, Mr McComb help us si much he had us do using documents the next day and drove to us an hour away the next day after he got out of work. I would highly recommend Ron
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November 2023 by Kim Ranshaw
So grateful that beautiful Amber approached me while I was driving through looking at the inventory! The entire experience was smooth and fun! Thanks to Jay aka Mario and Greg for helping with our sexy purchase, still haven't came up with a name for her yet?
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October 2023 by Kiersten Cutler
I truly appreciate the level of professionalism and communication displayed by every team member I met. Aaron and Jesse were extremely helpful and very kind. I was so impressed with all of the updates I got about my car and also with how quickly it was repaired. I will certainly be recommending this dealership to friends and family.
