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March 2024 by Lansing Michigan
Nice and informative. Exactly what I needed
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March 2024 by Melynda Christle-Parker
Polite and respectful of people and privacy. Knowledgeable and friendly..
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March 2024 by Charlotte Crosby
Very good customer service
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January 2024 by Jenee Wilson
Update: it took months to find out Jackson never sent our taxes in, and they did not give us a copy to file. When I found out from the State that our taxes were never received, I reached out to Jackson. Someone tried to help after a few repeated phone calls on my part. We were also informed that they did our taxes incorrectly the first time and they had to be re-done. Jackson did not credit any money back to us from their original charges because, once they did them correctly, we received more money back and they discounted us on the first visit. I do not agree with the over $200 charge. We originally went to Jackson in March, they corrected their error in July, and our federal came in December. We are still waiting on our state at the end of January of the next year.Original: It took over an hour and a half for a quick pickup. But the representative was very nice.
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March 2023 by Bill Durfee
Tax preparer was knowledgeable and well prepared!! She was fast and efficient!!
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March 2023 by BOLENSKI FLU GRIND
Quick fast easy
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March 2023 by Mike Schenk
Annette, not sure of spelling, was fine. $300 for simple taxes, gtfoh
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February 2023 by Jacob Jackson
Been going to Jackson Hewitt for 3years now,and I’m happy with the service they provide,friendly and knowledgeable..
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December 2022 by D M
Great customer service
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April 2022 by Stephanie Johnson
Quick, professional service. I was satisfied.
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March 2022 by Jane Doe
Ask for Sharon She is fantastic very easy to work with this is my second year in a row.. I will definitely be returning ☺️ have a blessed day sharon thank you so very much
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March 2022 by Tammy Anderson
Customers service was great
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February 2022 by fatuma mukoma
I’ve been filing with Jackson Hewitt for about 11 years 6 of those years have been with Sharon foster . She’s awesome to work with , fast , and very very knowledgeable .
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February 2022 by Alyssa Burtley
I have been going to Jackson Hewitt for about 3 years and this is the first time I recieved poor service. The cost was extremely high and the customer service was not all that good either. I am very disappointed and unfortunately would not recommend. I do not plan on returning next year.
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February 2022 by Kisha Gonzalez
The tax representative that we worked with was very professional and informed. She answered all our questions and was a joy to work with.
