-
October 2023 by Elijah Marzorati
I don't usually write reviews cuz I feel like nobody is going to read it. But i had to for this....I had a few, sterling silver chain with broken clasps that I wanted to get fixed. First I went to Medawar in Frandor...I got a quote and QUICKLY left! Just for 1 clasp, they wanted to charge me for what all 3 cost at Jewelry Doctor in Frandor cherged me! Plus, they even gave all 3 chains free cleanings without even asking for it! JD is ahere illbe going from now on for any of my jewelry needs.
-
September 2023 by Suzi Schulz
This is the only place I will go with my jewelry. Always exceptional work and friendly service. I stopped in today and they made a small necklace chain repair for me while I waited. All in house repairs...perfect! I highly recommend this storeYou won't be sorry
-
June 2023 by Christine Sanches
The staff at the Jewelry Doctor have been more than helpful every time I've visited to have my items repaired. They were able to fix my prescription glasses ($15) when SVS Vision said they couldn't be fixed and I had to buy a new pair ($500). I broke them again and they fixed them again for a reasonable cost. They have also repaired my prescription sunglasses for a reasonable price. They repaired all 3 pair while I waited, saving me return trips. I highly recommend this establishment.
-
June 2023 by Justin Galer
Showed up 5 minutes before close and they STILL changed out the better in a watch I bought for my daughter. Kindest people ever!!!!
-
May 2023 by SD C
Really friendly great service. Professionals at what they do! Highly recommend!
-
March 2023 by Kari Kammel
Nikki was amazing! My husband and I wanted to customize our wedding rings and get something unique to us. We were hesitant in the beginning but Nikki walked us through the whole process- ordered stones in for us to choose from and even 3D printed the mold of my ring so I could make sure I liked it before we had it made. Could not be happier with both of our rings. Thank you!! Mine was a Green Amethyst with rose gold and moissonite. His was rose gold sleeve with Carbon Fiber exterior. Sorry it took so long to post this review! We had these done in late 2021
-
March 2023 by Joseph Beasley
Nikki was so helpful!!She helped me with watch and I HIGHLY appreciate her assistance today.
-
February 2023 by Brenda Lewis
I had this ring designed using some of my grandmother's jewelry. Nikki did an awesome job! She presented me with several designs and we finally narrowed it down to two. After several tweaks and changes I decided on this beauty. Nikki, thank you for your creativity and patience while I made my decision.
-
February 2023 by Diane Dudley
I took my dead husband's wedding band in to resize it smaller so I could wear it. He wore this ring for 30 years so I know what it looked like. When I got it back they had put a design on the band, it's not the same. Was told to bring it backin. All I wanted was a re size. I only give a 1 star.
-
December 2022 by Ma RK
What a great store! I was pleasantly surprised with their inventory. I was like a kid in a candy store?Ana was very patient even though the store was packed with customers!This is my new favourite store
-
October 2022 by Charmica Terry
Let me start by saying I rarely do reviews...I haven't been to jewelry dr in years but they normally are fairly good. My issue is customer svc & bias. I ask to have ring resized, guy looks at ring, then walks away for about 2-3mins never explaining anything to me as the customer. Comes back & then says are you sure on the size, cause if we have to size again, we would charge for that. Well duh, doesn't a business charge for work even if not their fault? Or do u think I won't pay ? now the second ring, he says he can resized, then pushes me off to the lady working beside him saying resizing is too risky. He explaining this to her as if I'm not standing there, & has her explain to me. What was the point! The lady was very helpful, however this is not the way to treat a customer. I feel alot of assumptions where made which played into this negative experience.
-
August 2022 by Ahmed Elshafie
This is a great business that has people who are honest and professional. No matter how long you return for a second service for an item you got from them, they will fix it without charging, even if you don’t remember. I wish I was able to give more than 5 stars!
-
August 2022 by Sarah P.
I needed my class ring resized because, ya know, I'm definitely not the size I was back in high school! I hadn't worn my ring in years due to needing gloves at work but after a promotion, I'm finally in a position to show off my one and only piece of bling! I knew that resizing a 10 carrot white gold ring would be big bucks because they're adding metal but it's worth the cost rather than to keep the ring hidden away in a jewelry box. They employee who did my intake was very serious but the other ladies in the store were happy to chitchat with customers and explain their pricing method for buying items. It took about 10 minutes for us to determine what size I wanted, take detailed notes of the ring, and snap a few photos. Then I was out the door with a receipt. I picked up my ring a few days later and it was a perfect fit! I was warned that the engraving on the inside of the band might be erased during the process and they even wrote it on my receipt. So, I can't say that I didn't know! Jewelry Doctor was fast at making the repair, detailed with the description of service requested, and did excellent work!
-
July 2022 by AllStar Everything
Beware!! They charged me $50 to fix my late Dad’s ring. They did such a horrible job. You could still see the crack in the band. I wore it for 20 mins & it broke again. Took it to Sundance in Okemos & they fixed it correctly for only $20.
-
July 2022 by Brandon Lembeck
Didn't know how great this place was until I moved they are fast with quick band and battery replacement they didn't even charge me for some.
