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December 2023 by Tom Zang
Branch was awesome. Had trouble understanding the 888 customer service
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October 2023 by John Howell
I've been a member since 2019 and have always had a great experience when working with Lake Trust.Once in a while, my card won't read but I think it is a function of the machine I'm at, not the card.Highly recommended, Every Branch I've visited (and I've visited most if not all of them) is very helpful and is easy to work with.
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October 2023 by betsy bailey
Love doing my banking with them . There staff are great.
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September 2023 by Marie Rodgers
The staff is very knowledgeable of bank products and their customer service will keep me a member of this bank for years to come.
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July 2023 by E a
Avery nice building with lots of atms and parking spaces.
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May 2023 by aaliyah foreman
Linda is phenomenal at what she does! She’s very warm and inviting! Very resourceful and helpful. Definitely recommend this branch.
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May 2023 by wilton chambers
My coworker recommended that I open up an account with Lake Trust Credit Union. Never been with a credit union before. Awesome people and they really care about your needs. Would recommend them to anyone!!!
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May 2023 by Pearl Crowley
Staff was very accommodating even though they were busy!
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February 2023 by Joyce Stepancevich
The (3rd) of Jan. 2023, long line. Employees kept their cool, laughs, smiles, super friendly. Great service. Thank you. ❤️ L.T. !!!
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January 2023 by G G.
Very professional, friendly and helpful. Comfortable lobby and offices. Beverages offered.
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December 2022 by Jim Lott
On Saturday their ATM gave me a hundred dollar bill. Couldn't use it for breakfast. Went inside to get it broken. Video tellers started today which would have solved my problem.
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November 2022 by Zachary Clough (NapoleontheLesser)
My experience with Lake Trust on a whole as a financial institution has been miserable. Instead of verifying the transactions I make before locking the card they immediately lock it, and for regular internet transactions through reputable sites. I've been through 3 cards with them. They take twice as long as every oth financial institution I've had to complete transfers and transactions, and when coworkers have already gotten direct deposit mine hasn't even shown up as pending until hours later. Absolutely the worst Bank/Credit Union in Michigan.
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October 2022 by Wayne R.
Worst customer service ever! Do not do business with Lake Trust credit union!!Terrible!
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September 2022 by Luke Dewitt
Snotty customer service and card service members and the federal trade commission should do something about this company
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March 2022 by Stanley Arntson
I can't get through to a real person! Doesn't make me happy ???!