Lansing Urgent Care - Westside is a trusted healthcare facility dedicated to providing efficient and affordable care outside of traditional emergency rooms. Many reviews highlight the friendly and helpful staff, who strive to make each visit comfortable and respectful. Patients appreciate how quickly they are seen, often within minutes of arrival, and how the staff attentively listen to their concerns and answer questions thoroughly. The clinic offers a smooth check-in process, especially for those who use online check-in, which helps manage wait times. While some mention longer waits upon arrival, this is often due to scheduling and check-in procedures, and the staff works to minimize delays. Patients also note that their prescriptions are called in promptly, and some appreciate that they can buy medications on-site, especially when a portion of the proceeds supports local food banks. Many reviews emphasize the compassionate and professional attitude of the providers, with specific praise for physicians who are personable, attentive, and thorough. Overall, Lansing Urgent Care - Westside is seen as a caring, efficient, and patient-focused option for urgent healthcare needs, offering a better alternative to overburdened primary care and costly emergency rooms.
I came to urgent care having an asthma attack and was treated immediately. The correct treatment was given; all professionals were courteous and compassionate. Definitely better than the ER where you sit in the hallway for hours in a chair close to death.
October 2026
I made my appointment ahead. I checked in ahead of my appointment online when I got there the staff was very friendly professional. They did a great job.!
September 2026
Very caring, efficient and hopefully they get paid real good to look at my ugly foot.
