Lids, a popular hat retailer, has received mixed reviews from its customers. While some customers, like Alejandra, were impressed with the exceptional customer service they received, others felt the staff could have been more attentive. The store is praised for its extensive selection of official team merchandise, including hats for the NHL, NBA, NFL, MLB, and college teams. Customers also appreciate the store's ability to personalize hats for a reasonable fee. Overall, Lids seems to offer a positive shopping experience, with a diverse range of products and friendly, helpful staff.
Five stars for having the hat I needed for my collection but no stars to the staff that eye balled me the whole time without asking me if I needed help..
October 2023
One of the few local stores that had a white Lions jersey in stock (and multiple sizes). Great service....in and out quickly.
March 2023
This place was dopee.i needed a YNS SOLO hat made for my first concert the next day. These guys got it done in no time. Much love. I will be back.
