-
October 2023 by Awl Ramey
Stewart and his team are very professional in the care and quality workmanship. They followed a design peice and i was so amazed at a pendant they created for me.They make each customer a happy customer, and I'm still astonished at this master peice . I attended our family reunion an wore my necklace and everyone including guest asked about it.I feel like a million dollars I knew linn and owen jewelers would deliver , I give them 5 stars + I only trust them to do my work they never ever disappoint...!
-
July 2023 by Sara Parlove
Dropped off a ring to be fixed after a opal chipped got it back with more chips in that stone and a very dark edge where they tried to fill in the 1 chip, admitted to putting it in the cleaner, all opal care says do not use a dip cleaner!!! Tried to charge an exuberant price for what I originally dropped it off for(1 stone to be replaced) My once 3 stone opal ring that matched cut from the same piece now no longer matches the neighboring stone is a whole different color. I was told they had to replace a diamond (admittedly tried to have me pay for diamond swapping) as well add gold as well! All diamons were intact and when dropping off and negotiatin was resetting the 1 stone if it could be repaired!I can see where gold was added it is sloppy and not filed smooth and on a part that should not have been touched as it is on the neighboring stones housing. Very upset with trying them as a new jeweler, Will use my old jewler.
-
June 2023 by Sara P.
I took a watch and ring inn, the ring had a loose chipped opal. I got a call it was ready and it was an exuberant price saying it needed a new diamond and gold added. No sign of anything ned but my opal that had 1 chip now has multiple chips is smaller no longer matches the other two and has a dark spot that doesn't match the stone at all where I'm assuming the original chip was. Watch wasn't touched.
-
November 2022 by Cathy Corts
The absolute only place our whole family goes or will go. My husband bought all of my jewelry from Stewart! Never go anywhere else!
-
August 2022 by Rob Burghdoff
Wife took ring in, quoted repair price was in line with other jewlers. Went to pick it up and price was triple. Felt like they were going to try and take advantage of a unsuspecting woman. Work seems well done but seems like a classic predator/prey price scheme.
-
February 2022 by A.W. L.
Apparently they're seldom there anylonger, because my husband and I have tried several times to again visit the quaint lil store and one of the rather gaudy diamonded-up (wearing maybe approximately $1/4-million) gay sales guy with his well trained guard/attack dogs. They've seemingly gone to sh** during the long Covid19 Twilight Zone-like nightmarish ordeal. Saddening and rather frustrating. Beyond the discomforting uppity better-than-thou gay fellow, we love the quaint lil shop, and we've twice spent a decent amount of cash there having them make certain items for us. But, between the gaudy gay guy, and the jewelry store strangely closed everytime we've tried to stop in during the past 2-years or so, we've had to frequent other stores, instead of our friends there, who've been in business downtown Lansing for generations now. We hope that the sweet and very skilled elder owners, whom we look upon as friends, are alright. We've become quite concerned, I must say!
-
January 2022 by Rose K.
I love this business. They have done so many repairs for me. Always friendly and helpful staff. Very knowledgeable!
-
January 2022 by trixie prince
Love this store and staff!!!I've purchased several pieces of jewelry from Linn Owen and still love every piece. My favorite is the specially designed diamond ring made to match my unique wedding band.The staff are all so very helpful and friendly. The prices are extremely fair and competitive; the owner is magnificent~Linn Owen Jewelers is one of the best jewelry stores I've ever frequented and I highly recommend shopping here!
-
January 2022 by Dan Mullin
I walked in looking for a charm bracelet, and walked out with a new jeweler! The folks running this place are top notch. I've never felt so welcomed by staff at a jewelry store. And to boot, I was able to purchase an amazing piece! Thank you so much Stewart and Mary!
-
September 2021 by Beverly S.
I first started visiting this jeweler when I was in need of a repair. I have continued to frequent their establishment over the past 20 years because of the excellent service, and wide variety of both handcrafted and manufactured jewelry.
-
May 2021 by Phillip Kurdunowicz
Great jewelry and even better customer service. One of the hidden gems of Lansing’s downtown.
-
February 2021 by Rose Ellison
My mother passed earlier in 2020, she had a ring that I loved. She has such little fingers I had to get it sized. It had to go from a 5.5 to a 9. When I dropped the ring off they informed me 7-10 business days. I dropped it off 12-26-20, I received a call on 12-31-20 that it was done. This place is amazing, I would highly recommend it for all your jewelry repairs. Bonus is, they do the repair in house-no shipping out. Give them a try, I highly recommend.
-
November 2020 by Donna Brooks
Great customer service
-
October 2020 by Stacie Whitaker-Roman
Competitive prices and genuine customer service. These people care about the people that walk through their doors!
-
March 2020 by Jake Sinnaeve
I brought in an inexpensive and old manual-wind Timex watch from the 60s and Stew at Linn and Owen offered me exceptional service at a good price while also going above and beyond to give me a detailed backstory and history on my timepiece. I was worried about being turned down or laughed at for bringing in a beat up and cheap old watch, but Stew and everyone at Linn & Owen were not only accommodating, but friendly and completely non-judgmental. I will likely bring any watch or piece I own in the future to Linn & Owen.
