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February 2023 by Brandy Brock
Super helpful! Will definitely come back to this store!
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February 2023 by Reallove Love
Bad service don't go to Jimmy very very bad customer service
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September 2022 by beboi N
Best place to got Other stores try to rob you this is the real actual Is metro PCS store yea it 3/5 from one of the stores that are not fully officiated with y'all but sell your phones and through your company try to Rob us from getting a new phone call charges $100 for a $70 new plan with switching over a new line so yes I pick three out of five it's for the actual T-Mobile Metro whatever
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July 2022 by Joseph Starr
Got done what I needed done
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June 2022 by Margaret Bucelli
Man behind counter stayed busy on personal call while trying to handle my issue giving off an attitude the whole time. Kinda ignorant
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May 2022 by Bill McClain
Took good care of me
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January 2022 by Mich John
The old Indian guy who runs this store sold me someone's refurbished old phone a week ago as if it was brand new. It's riddled with so many viruses I can't even turn it on. I returned it to him and he says "take it to main store"That's why he sells phones and keeps the boxes. He runs this underground promotion of trade-in phones. He tries to keep the boxes to make ppl think they're getting a new phone but it's refurbished garbage. Go to any other metro store. This guy is a scam artist
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August 2020 by Georgia Oglesby
My friend came to pay his bill before the store opened. The rep came at 9:00. Said she was going to the bank & never came back. It’s 9:45 & she still hasn’t been back. Terrible customer service.
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April 2020 by E villarreal
Must be s hectic drive from Muskegon !
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April 2020 by kayla bovy
Asked if something was true that i seen he said no and then hung up on me wish i could give 0 stars
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August 2019 by Timothy Dickey
Miss Candie give me and outstanding customer service performance this morning. I were nervous about switching my service over to my own account. But she took time and explain to me the process and how much the bill would be. I were convince. She were very nice and professional. I really appreciate her job performance. She were so nice that I also brought a phone case as well. lol. Thanks Candie. 100% customer service.
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August 2019 by Tiana Mèkhi
Customer Service is always great , deals are great & Kandi is always helpful when it come down to explaining the plans .
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August 2019 by Brittany Lashay
Greats deals and plans,., and the customer service was good as well
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August 2018 by Susie Rogers
Pay bill
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June 2018 by Christopher Peters
This dude should be banished from the MetroPCS world! Continued to talk on the phone, would roll his eyes when I asked questions, continued with his phone conversation (in his native language, apparently). I asked about adding memory he said "Sim card $20.00". My bad, I let him sell me the card for twice it's value. Stay away from this dealer, shoddy customer service. The other dealers are so much better.
