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December 2024 by Laura Marrison
Destenee was the BEST CSR. She gave me the best care in a frustrating situation.
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October 2024 by Jaimie Elenbaas
If I could give them half a star I would have. They have the most awful customer service I've ever dealt with. Changing companies asap
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June 2024 by Alan Harvey
Never go to the Michigan location they are scamming and will over charge you . I went to two different stores and got quoted under $100 but they were out of stock . This guy was trying to make me buy accessories when I didn't want them . Then say he waved the activation fee but he didn't because it was almost double the price . Then acted like he didn't want to give my i.d back like don't get beat up .
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April 2024 by Elijah Adame
Ever since this place became independently owned and bought from corporate quality in service and quality of what they sell in the store has gone down really only selling low quality non name brands. While corporate cops jbl air pods and other tops brand this location has non of that now
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April 2024 by Jimmy Thompson
I am a huge fan of T-Mobile
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January 2024 by Sharon W.
this is not the correct phone number on your site it should be updated, as it calls a hearing aide establishment
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November 2023 by Victoria Nagengast
A couple weeks ago I had to get a new phone and it wasn't charging in my car. I went in to the S. Penn store and spoke with Corey. He said that some phones just don't, but he comped me a new charger. The new phone still wouldn't charge, but I thought his customer service was awesome.
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November 2023 by James Miller
I have had absolutely no issues with Metro by T-Mobile
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October 2023 by Gary
So far so good
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October 2023 by Sara D.
My husband and I went To go get a new phone for him, but the employee was sleeping We tried to wake her up but she just went back To sleep. Very unprofessional and not safe. The store could get robbed!
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August 2023 by Marci Kidder
Was having trouble with my phones went to the Metro store on Pennsylvania Ave and received the best customer service. They helped solve all my problems effectively and efficiently. Thanks Metro
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August 2023 by S Dawson Warren
Great customer service. When I bought the phone I was very nervous about possibly losing my pictures that I had on my old phone but they explained everything to me and we're so kind. I've been with them for almost 10 years and will continue to.
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June 2023 by Holister Studivant
Had a great experience at MetroPCS with Dustin and Vincent and great excellent service
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June 2023 by Karen Gale
Very Good Service.Nice Folks.Thank You, Essence !!!
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June 2023 by M B
Avoid this location.
