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December 2023 by Meg Hill
They have always been helpful with my financial needs
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November 2023 by Josh Heusinkveld
Always convenient, friendly, professional staff and very helpful.
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September 2023 by Darin Willson
Drive thru is usually pretty fast
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August 2023 by Kathleen Krancich
Stacy, in the Delta Township branch, is awesome. She was extremely knowledgeable when my son was there to open knew accounts and had many questions. Even when the branch closed she continued helping us.
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July 2023 by James K.
This MSUFCU is located West Saginaw and Broadbent Rd. It is a standalone one story building, looks very nice from the road, inside is really nice and maintained. They were not busy at the time, so I was able to complete my transactions within a matter of minutes and leave. Large parking area with handicap parking and easy to enter the facility.
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March 2023 by Tonino Pacifico
Great customer service!
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March 2023 by Jeanette Hall
Have been members since 1985, always great service. Big shout out to Anne Marie for her help today, very positive and professional.
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November 2022 by Larry Martzke
Great talking to a human in person.
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October 2022 by Rachel Barker
They're great until a problem arises, but when it does get ready for the run around. My auto pay has been messed up due to a system update on their end, but god forbid they take any responsibility and actually fix it. I'm behind on bills because they can't get it figured out, and the answer so far has been "oh darn. Sorry about that." Not good enough by a long shot when we're dealing with peoples livelihoods.
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August 2022 by J Fulger
One of the worst banks iv ever had to deal with. Will be switching banks tomorrow.
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July 2022 by LC
Looking for a bank you can trust with your money? Well this is not the bank for you. I was extremely disappointed after recently noticing an unauthorized charge on my debit card. After speaking to the retailer and receiving no explanation on what the charge was for, the retailer told me they could not help me and I needed to contact my bank. So I spoke to Caitlin at MSUFCU who told me she was unable to help me as well and I should call the retailer. I do not appreciate the finger pointing game, being given the run around, and my bank refusing to protect me against unauthorized charges. How very unfortunate that MSUFCU will not take the side of their customer over an unauthorized charge as small as $5. I would be very scared to keep the bulk of my money at this credit union knowing that they do not care about their members. I planned on making this account my main checking account but have decided not to after this experience and realizing that I would not be protected against fraud and unauthorized charges. World of mouth is very important in this small community and I’ll be sure to share my experience anytime I hear anyone mention this credit union.
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March 2022 by William Reed
So me and my fiancé went into the southside MSUFCU about a 5 days ago to get an auto loan for her. I was there in case we needed a co-signer. We went through the credit application process very easily and she was able to get done on the loan all by herself. No co-signer needed. The lady we were working with told us to come back on (3/8/22) so we could get a better rate because of x,y,z.10/10 rating for the service and ease of services for the Southside MSUFCU.So fast forward to today. We stop into the WESTSIDE MSUFCU and all of a sudden she’s not approved for the loan. The loan lady we were working with was rude, short, and had an incredibly stand-offish attitude. She offered no real reason why they didn’t approve the loan either. Just run around words with no definitive answer. She didn’t even offer to have me as a co-signer on the loan either to try and get it done when I was right there. The loan lady was very quick to tell my fiance she wasn’t approved and she should look elsewhere. Very unprofessional and I’ll make sure to tell my friends and family about this experience.
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January 2022 by J Maccombs
I left LAFCU after 36 years because they don’t care about me. MSUFCU has better rates and treated me fairly.
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October 2021 by Jo Turner
I would highly recommend MSUFCU!Great service! Vast amount of resources! Member for life!Jo
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August 2021 by Ben Allen
Very quick with the delinquent marks on your credit score and completely unwilling to work with you or attempt to contact you
