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December 2023 by Angela Wind
Fair and honest.
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November 2023 by Dawn Wade
Excellent quality service always! We've taken our car to Holt Muffler Man for years!
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September 2023 by John Surguy
Muffler Man on South cedar near Willoughby. SHAWN is an honest man and a great, experienced technician. He saved me over $350 on front wheel bearings work. AND a much-appreciated VETERANS discount!
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September 2023 by April Mae
This is the best Muffler Man I've ever been to. They fixed my van and it sounds brand new and quiet. The other place says it would be 1200 and they fixed it for 500. I'm very pleased. It only took 2 days and that's cause I brought it in late.
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July 2023 by jeff johnson
Paid to have a fuel pump replaced and it took several extra days because they said they had to empty the fuel tank 3/4 full first. After I finally got it back the gas light was on because they never put the fuel back in. A couple days later after I filled the tank the hose that they replaced popped off and the car was stranded on the side of the road leaking gas everywhere. Had to pay for a tow truck to have it towed back to their place to fix their mistake. They said they would get to it when when they felt like it and said that they didn’t have to honor the work if they didn’t want. They did put the hose back on few days later. Never apologized for their original mistake and acted like they were doing me a favor fixing what they did wrong to start with. The guy at the desk doesn’t care about customers and needs to be replaced or he should retire. The mechanics were friendly.The business doesn’t care about customers and this is obvious by looking at the fact they don’t even respond to poor ratings.
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July 2023 by Martin Bell
Got me in and out the same day. Identified the problem and fixed it (and it matched my diagnosis). Only replaced what needed replacement, price was fair, time estimate was accurate. Would do business again.
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June 2023 by S J
Tony at Muffler Man is a TRUE GEM of an individual. Great guy, professional, helpful, and most importantly knows what he's talking about! This place is an absolute winner when it comes to great customer service and good honest work! Thank you Tony and team for being the best! I truly appreciate everything you do!Service: General repairs & maintenance
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June 2023 by Robin Warren
Tony was so honest and helpful. So great that i found someplace that isn't just out to make a buck. Being a woman, he could have been dishonest and sold me things i didn't need. Thank you so much. Definitely my go to shop for all my car repairs.
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June 2023 by Susan Woebse
These guys are great. Was quoted a months pay at a local dealership to fix my exhaust system. These guys replaced only one part and for what I paid for the diagnosis at the dealership. I’ve found my new mechanics
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May 2023 by Brandon Craun
My car broke down in front of their place. It was the weekend so I waited until Monday and called. He said I needed to get a new rim first, I asked him if he could check the rim size and he said no. No problem, I drove half an hour to measure the rim. Got the car back and it was shaking. Ended up taking to a different mechanic and found out they didn’t tighten the lug nuts. Would highly recommend finding any mechanic but these guys.
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April 2023 by Gregory Aleo
Guy I spoke on the phone with was very professional and honest when he gave me the rough ball park of what it's going to be to fix my car without looking at the exhaust issue first.
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March 2023 by Mustafa Assi
Before you think taking your car to this Ungrateful and unprofessional customer service they have someone name ( TONY ) they need to get this person out before they start getting business from other people , I’m pretty sure he hate this job and if he the owner he need to go find something else to do or work at McDonald’s better then running this business.
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March 2023 by Mike Thurman
Shawn is the only guy in town that will not over charge you great job
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February 2023 by Jeremiah Polom
I took my car in to have my rear brake line replaced. After they looked at it, they told me that I had a leak in rear brake line. Which already new about and a leak in the ABS system. When I picked up my car they told me that they replaced the line and master cylinder. They never told me about the master cylinder and my ABS is still not working right. And I paid them over 1200 to get it fixed. Not worth the money!!Service: Brakes
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January 2023 by John Cordell
Look, it's the best muffler place in Holt. Okay, it's the only muffler place in Holt, but the staff are friendly and do a great job for a reasonable price. They don't try to sell you anything you don't need. They simply identify the issue with your exhaust and fix it. Scheduled service is done on time and within the estimate.