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February 2024 by Denisse A.
I just sent this to the CEO hoping this gets corrected : Good afternoon, Chris I have been a Pet supplies Plus customer for several years and everybody has been great, and professional until just now that I was in the South Cedar, Lansing, MI store. The signage is very misleading for sales prices for several items. When I approched the cashier she mentioned that she is having sales not showing the listed prices several times so I spoke to the manager and he refused to honor the price or correct the misleading signs. This is very poor practice and I am very disappointed the way it was handled. See picture attached There was not empty space for the any missing products. It appears to be an intentionally deceptive and off course he lost the entire sale.
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January 2024 by Chris Furman
Surprisingly friendly employees. Great service!
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January 2024 by Nichole Fisnar
very friendly staff
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January 2024 by John Taylor
They do a great job, I don't say this like ever but get on there email list, they send you great deals.
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January 2024 by Patricia Bognar
Dog food was pricey, but a lot of choice w/ wet cat food for my finicky cats!
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January 2024 by cynthia balcom
Employees helpful-fast checkout
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December 2023 by Brandon McGhan
Don’t let them push their home products (like Redford dog food) like they’re top of the line.Actually had a worker talk me out of trying a recommended food because he said “your dog could be eating dog” and then went to praise how his coincidentally similar breed dogs do so well on Redford food. My previous food is under recall and I’m waiting for it to come back on the shelf. The food recommended is of poor quality and not that great. After doing all of my research that I should have done, it’s clear instead of being a trusted consultant, they’re just there to push their house brand for higher profit.Won’t be buying Redford food again.
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December 2023 by Debbie Harris
Store is terrific. Website to order 1hour curbside pickup was worthless. Even though I submitted the order twice I never got a confirmation email. My local store never got the order but they stepped right in and helped me.Next time I will call the direct. I am handicapped so it is difficult for me to shop the aisles.
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November 2023 by Darian Pearson
Staff is always friendly, helpful, and honest. While it does seem just alittle cluttered,I can still appreciate the atmosphere. I recommend this store ??
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November 2023 by Lexi
Very helpful and friendly staff. Great selection and clean environment!
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October 2023 by R M B 3
Great place for Doggie stuff, staff is very nice and knowledgeable
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September 2023 by Kimberley Toms
Good variety and have the things needed for my pet and their care
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July 2023 by Kristina Collins
Very clean, friendly staff, easy to find products, and always a good experience when I go there keep it up everyone ty for always making our day
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July 2023 by Murf Murphy
Cashier was cheerful and helpful. Even though it was a bit busy, she handled my purchase quickly and professionally.
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June 2023 by Ginger Lee
Always a pleasure to shop there. Everyone is always very helpful and friendly and the owner is awesome!!!
