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December 2023 by NightWing B.
Exceptional animal husbandry and service. Preuss also has a large variety of food choices and supplies to help your pet thrive. Kirbay is an asset to the future of this Lansing staple! This is our family's go-to shop for a fun experience and great products.
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October 2023 by _ F.
Disappointed at the manager here today. I come here every week. Backed up at the cashier. A lady not in the line was taken before me. The manager said she arrived first. I've been standing in line for at least 3 minutes. He said she didn't know, well you did for at least 3 minutes. Why didn't he tell her to get in line when she arrived. Did not even apologize. Tall Grey hair and beard. Today is Oct 17 2023 2:43 pm
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August 2023 by Susan Eaton
Huge store with aisles of products. Over 6 aisles of fish, both fresh and salt water. Lots of birds. Prices were good. Very nice setups for their fish and reptiles.
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August 2023 by Tauheedah Womack
By far the coolest “pet store” I’ve ever visited! It’s a must see! Friendly staff and cool experience!
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July 2023 by Shannon Hartwick
Love Preuss! When it comes to fish they know their stuff. Anthony and Nikki and Glen are very helpful in the fish department, and helped me mediate a ICH problem I got from buying a PetSmart fish. Thanks!! Plus awesome Birthday Parties for kids!! Cant remember the gal that did my boys birthday party’s name but she was awesome too. I would highly recommend a birthday party here. Fun & educational for all ages.
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July 2023 by Alana Hughes
They literally have such a great selection of animals and supplies! And the staff is super knowledgeable and helpful!
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June 2023 by Logan Moore
Absolutely love this pet store, I've gotten tons of reptile supplies from here and a couple animals. Surprisingly, their prices aren't marked up extremely high like other non-chain pet stores. The prices are pretty much what you'd see everywhere else or cheaper. The animals I got from them (Gargoyle gecko and Saharan Uromastyx) are both doing fantastic and are healthy individuals. Unlike most pet stores, it's obvious that immense care is put into each and every enclosure that caters to each animals needs. It's so refreshing to see after being in so many PetSmarts and Petcos that just throw some reptile carpet and a water bowl in a display case and call it good. These habitats look like something you'd see in a zoo, which this place is for a lot of people I'm sure. The staff are super friendly too, and give you some information about the animal you are purchasing and make sure you have the right supplies or at least intend on getting it that day. Unlike some reptile shows I've been to, they don't lie to you and tell you the animal needs say a 20 gallon tank when really they need something much much bigger, just to get you to hand over your money. They are honest about the pros and cons of the animals and I appreciate that a lot. I am someone that does a lot of research prior to buying an animal, but if I was not, the information would be infinitely helpful. Things like how hot the basking spot needs to be, tank size, etc. I will say, the animals I have bought have been pretty expensive compared to say a PetSmart or reptile show, but you're paying for the care put into them. I'd much rather spend $250 on my uromastyx knowing he isn't riddled with parasites and dehydrated that has been living in a beautiful spacious enclosure, than buy one for $60 at a reptile show that is jammed into a 10 gallon tank with 6 other ones and either have it die in a month or have to spend hundreds on vet bills. Can't ask for a better pet store to be honest.
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May 2023 by Erin Symonds
Stopped in for some kitty things and looked at all of the numerous other things Preuss has. A great place to find anything you could possibly make your animal friends happy and healthy. Great staff and clean store!
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May 2023 by Josh M
Preuss Pets is definitely a MUST if ever in Michigan. I’ve easily spent over 2 hours just browsing the huge selection of animals and products available for purchase.I wish I could’ve given 5 stars, but I have to knock one off due to purchasing a Parrot Finch that had 2 missing toes. For $299.99 for a pair, I would’ve expected perfect specimens. While I do understand these things happen, the employee NEVER mentioned anything prior or after catching the bird and putting it in the transport box. I only realized when I got home and put it in its enclosure. I really wish the employee working would’ve been more transparent and let me know of this.
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May 2023 by Mira Emenaker
Came from out of town on a road trip to visit this place and the zoo in Lansing. My boyfriend and I loved it! They have a great selection of nearly everything, and I truly enjoying wandering around and looking at everything. I’d love to see them stray away from using wire wheels with the small mammals and rodents soon, as those wheels can catch small toes and feet and can cause injuries. Other than that, I think the place is great! :) I got some cool bioactive supplies that I’m excited to use on a terrarium that I’m redoing for my crested gecko! <3
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May 2023 by Ariel Brown
I always love visiting this pet store. There is such a wide variety of pets. The staff seems very knowledgeable about the animals they sell and seem to care about the health of the animals. Just bought a beautiful betta fish from them, and he's been doing great. They don't have tons of cat and dog pet supplies, but they do have the basics. Mainly exotic animal supplies. Definitely recommend a visit.
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May 2023 by Miles T. Fitzpatrick
Rick Preuss, owner of Preuss Pets, has built an amazing business that follows the tradition that his parents set forth many years ago as it’s original founders. I have personally gained a wealth of knowledge from both Rick and his expert staff. I presently have 10 fresh water aquariums totalling just under 500 gallons and wouldn’t be able to manage this without Preuss Pet’s help! Wonderful locally owned and operated business located in Lansing’s historic “Old Town!” Pictured below is my beloved “Hot Lips “Red Devil” purchase from Preuss Pets.
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April 2023 by Leah P.
this place always fills me with joy and leaves me with a smile. the workers are so awesome and friendly, the selection of fish is awesome! i can never go anywhere else!
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April 2023 by Kevin Chatfield
Truly amazing and overwhelming pet store. The variety of animals and stuff is like nothing I've seen before. Hands down the best pet store I have ever been too.
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January 2023 by Animal H.
This place never fails to amaze me. The freshwater fish in particular. I went in, extremely excited, because every time I've been here, I had an extremely good time. The staff are always super knowledgeable, and are extremely nice. I enjoyed talking to Nikki, she helped me out a ton, and we shared some experiences with our fish. And don't even get me started with the display tanks. They were gorgeous, just, gorgeous. There was one in particular that looked like maybe a 75g long female Betta sorority with CPDs (Celestial Pearl Danios) and it was so beautiful. The fish in the picture are what I decided to pick up, and are still thriving. I live about 1 hour and 30 minutes from there so we don't get to go often, but when we do, I'm stoked. But even if you don't buy anything, it's still a wonderful trip with the family and I hope to be here soon. Note: If there were one thing I would change would be the price, and that's all. Pricey, but worth it.