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December 2023 by Kimberly Lavon
Love the Sally’s brand but not a fan of this particular location or the staff.The “manager” is socially awkward making every experience unnecessarily uncomfortable. Questions are met with artificial interest then quickly followed by fidgeting, mumbled words until they find a reason to be suddenly “called to the office.”Other employees stare at the ground as they talk to the cash register while ringing up a purchase. This location needs a serious overhaul.
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February 2023 by Jill Hanson
This review is for Chelsey in particular she picked me out and helped me right away, I was able to find exactly what I was looking for in no time at all with her help, she was amazing and incredibly knowledgeable ❤
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January 2023 by Miguel Kelley
Worst place to buy your equipment,most are cheap Chinese knock off,and they don't work right out of the box and the company knows it but won't exchange or even refund you money
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December 2022 by Laura Kien
If you aren’t open until 8pm. Don’t set your hours to say open until 8pm. This is literally the most frustrating thing when you drive from over 40mins away. Apparently you only are open until 6pm and look at people funny when they walk up to open your locked door at 6:15. Amazon it is, and don’t complain when they put you out of business.
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September 2022 by Michaela Goldenbogen
They should probably update their hours on google. It says they close at 8, but I pulled up with my extremely excited daughter at 6:45 to find out they actually close at 6.
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August 2022 by •RinRin •
This is just for the fact that it says it closes at 8, but when I went there it was posted that it closes at 6. Like.. Make it make sense man
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July 2022 by D S
Not sure of the employees name, but she typically has colorful hair with colorful make up she is always super helpful and friendly. I like how organized and clean the store is as well.
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March 2022 by Terrance Cox
Thanks Kaela! Friendly. Great product knowledge and knows where product is on shelves. Service was expeditious. Didn't need to order it. Keeping business in the community.
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February 2022 by Lisa Geibig
The staff kicked me out..because she thought I gave her fake money, shes not a bank teller , to assume was wrong on her part ,called the police and the manager..very unprofessional, but went to the one on Saginaw was treated really good and was helped compared to be looked at as a criminal.. thanks to Pamela, I advise that the holt store gets a pen or a machine .. instead of pointing fingers unless they have facts...
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January 2022 by Deb Malewski
Very neat and tidy. Although I didn't need it, I was offered help by the staff.
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November 2021 by Noel Foraker
I was extremely happy with the customer service here, from Barbara. She helped me find everything I needed, was very patient with every customer and bettered my knowledge of the products I was interested in. I look forward to returning to this location for my beauty needs.
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July 2021 by foffui1
Very helpful. Knew exactly what I wanted and helped me. Very disabled friendly. Thank you.
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January 2021 by Christine E.
Kota helped so much! He seemed to be the manager and was very knowledgeable. Super kind and very welcoming. Didn't try to get me to buy the most expensive things in the store but really pointed me towards products I'd do well with. Thanks Kota, I will be coming back to the store.
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December 2020 by Emily !!
I was going to bleach my hair, and I only knew a little from watching YouTube. the guy who works there, not sure his name, but it was so helpful and literally told me every product that I needed, and what he has used personally. it was such a quick in and out trip, thanks to his help!
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December 2020 by Jeffrey Hillman
Super awesome. Sooo very helpful. Thank you
