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April 2024 by Ben Williams
April 11th closing employees were extremely rude and disrespectful.
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January 2024 by Harold Snow
Needs updated
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December 2023 by Caitlin McClure
A+ staff. Friendly and kind. Great prices
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December 2023 by Brandy Skaar
I hate shopping here. All the associates are in the front of the store talking and you just stand there forever waiting for someone to notice.
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November 2023 by Linda browers
I shopped and found some great deals. They are eager to answer your questions or help you find the perfect shoes, slippers, or boots.I walked out with 4 pair. They are genuinely friendly and helpful.
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November 2023 by B Gz
Great customer service! Nice selections for reasonable prices.
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October 2023 by allen matthews
Went here to buy shoes for my daughter, we had the store order the correct size. It took quite a while to basically create an account so the store could order a pair of shoes. They wanted me to sign up for some kind of rewards program, I declined. Now shoe carnival is sending me email advertisements, I’ve had 27 emails in 14 days. Yes I went thru the little steps to remove me from their list. It all goes to junk, which is fine except when I need to search the junk folder for a legit email.Shoe carnival, who in your marketing department thinks 27 emails in 14 days is a good idea???? I am irritated. Hopefully I will be able to dissuade people from ever going to shoe carnival.
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September 2023 by Lansing live production team VIDEO'S
Good place to get your kids from school shoes great deals
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July 2023 by Angela Wind
Very helpful staff. High prices.
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June 2023 by Tom Shefferly
The store is clean and we'll organized. There is everything from flip flops, sandals, tennis shoes, casual wear shoes, to dress shoes. There is a large selection with great variety of both footwear types and sizes. The staff is friendly and helpful. I will definitely be back to the Lansing Mall Shoe Carnival to check out their selection the next time I am in need of footwear to see if they have what I am looking for.
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June 2023 by Elaine Fisher
After shopping in other stores and online, Shoe Carnival was the right place to shop.I had many choices and friendly salespeople who helped.My online purchase was a nightmare!Paid over $100.00 for one pair of shoes and couldn't return them even though they didn't fit!!At Shoe Carnival I bought three pairs of shoes for a little more than $100.00.Customer service was great!
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June 2023 by Tracy Gardner
Lots of selections for everyone in the family. Great prices. Excellent service.
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May 2023 by Sudhama Swamy
This is an great store..Jeannette is awesome and so helpful. I was visiting Lansing from Canada and was looking for a nice walking shoes. She helped me patiently showing me the best options and price ranges. I really appreciate Jeannette's help and would recommend this store. Great Job Jeannetter !!!
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April 2023 by Carey
Best service and he found exactly what he wanted.
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March 2023 by Eric Prater
Great prices on shoes and helpful staff.