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January 2024 by Kerry Nelson
We dropped our $200 month Xfinity bill & got T-Mobile internet for $50/month & YouTube TV for 40/mo
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January 2024 by Anthony
Whole staff was friendly. Cute girl that assisted me got everything resolved pretty quick. It's definitely the best store of the ones in the lansing area.
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January 2024 by Daniel George
Thanks, Kevin for all the help and the smooth transaction!
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December 2023 by Henn Frank
Don’t go here. Deja basically forced my girlfriend into buying a blue otter box. She wanted a black one but they didn’t have any in stock. Deja promised us that we could exchange it next week. She gave us the run around for almost 2 months. Every time we inquired on the black otterbox she kept telling us to come back next week. She did this jus to get credit for selling accessories.
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November 2023 by Jessica Banfield
I cannot say enough good things about the employee's here. Kevin was extremely patient, able to de-escalate frustration, thorough with everything I needed to get my new iPhone. He went above and beyond to ensure the best deals were being applied to the account.The manager, Jackie, was exceptional as well. Both very respectful sales associates which are hard to come by now-a-days.Kudos to you two! If I ever have the need to go to a T-Mobile in person again I will be returning to this location!
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November 2023 by Karyn Lofton
I went in to this location with my daughter to get her phone upgraded and was helped by Brittany. She was not only helpful, informative, efficient and knowledgeable, she went above just helping my daughter and helped me as well. I have been with Sprint for many, many years. She definitely was exceptional!
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November 2023 by Sassette James
The employee didn't put on my screen protector right. It has a bubble in it. Went back hrs later and they told me it would be a few hrs later on that evening or come back on a different day to get it replaced. We brought 2 new phones, insurance, cases and other things. And they didn't have the time to fix their mistake. I was upset and walk out!!!
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November 2023 by Bonnie
I want to thank Kevin, Frank and Tyrone for all of their help in setting up our new Samsung 23 phones. I had to go back several times because of me pushing the wrong buttons. They were very professional and never made me feel uncomfortable and always solved my problems. I can't say enough about the staff and T-Mobile.
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November 2023 by Jessie Stowell
Brit was extra helpful with getting my daughter's phone upgraded. Couldn't have gone any better. Thank you so much. She Even noticed my phone's screen was cracked and insisted on changing it out while I waited. Excellent visit
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November 2023 by Brittany Pettit
5 star simply because Brit was the best! I haven’t changed my plan since it was sprint and she was very helpful and informative. Made the experience all around great!
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November 2023 by Lanier Cooley
Brit is the best yet. Very smart and informative. I love her customer service.
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November 2023 by Barbara Davis
Brit was the best. I have not had this type of service at T-Mobile. Go Brit
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July 2023 by Hayden Healey
Zara,Ashley and Britney were amazing and we’re extremely kind and patient amazing customer care good time while I was waiting engaged and the customer is respectful 5out of 5 stars
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June 2023 by Joshua Shuck
My son lost his charger while on vacation. The manager was able to get him setup with a replacement charger.
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May 2023 by Jess Wright
Called ahead to make sure they had one in stock I went for the home wifi setup. The store was super clean and the staff was friendly and knowledgeable. Everything was set up and ready to go quickly. Would recommend both home wifi network and this store specifically