-
December 2025 by Mark Fales
Good timely service. Very professional. I'll be back! Tuffy on south Penn !
-
December 2025 by Justin Favreau
This was one of the best experiences I've had with a tire shop! The staff are incredibly kind and helpful and get things done quickly while not rushing the job! I would absolutely recommend going here!
-
December 2025 by Erika Orozco
I had a nail in my tire and could not get in anywhere within a timely manner. I called Tuffy and they said i could come in right away. Service was great, friendly, and efficient. I would highly recommend!!
-
December 2025 by Tom Lott (tomASS)
Excellent service and the price was very reasonable. The guys know their stuff and were quick and friendly. HIGHLY RECOMMEND not only for tires but also all other auto repairs except transmissions and engine changes.
-
December 2025 by Alex
They are super friendly, very knowledgeable, got me in quick and repaired my tire just as quick.
-
November 2025 by Sam Way
I had contacted this location on a busy Saturday at about 10AM after trying to get ahold of a handful of other mechanics and mechanic shops that all told me they were too busy and some others told me they couldn’t assist with the issue. Scott had told me that he was more than happy to help and do an inspection and to drive it over to his location (I am over an hour away) when I got there he was extremely busy but still more than happy to fit me into his schedule. I explained that I had went to another tuffy’s location near where I live and they had messed up some work they had done, I was told that it was warranty covered and no matter what tuffy’s location I went to it would be covered. The location near me is an independently owned location and the one in Lansing is corporate I believe, Scott and his workers had let me know that even though my location was independent they were more than happy to help even though it wasn’t necessarily there fault/responsibility which was a huge relief. While I was waiting for them to get to my vehicle I had a conversation with a lady in the waiting room who was having a PPI done, she had nothing but amazing things to say about Scott and his establishment. When he was ready for my vehicle he came up to me and asked if we could go for a quick test drive around the block to diagnose the issue that I was having, which I was extremely pleased with I have not had many good experiences with mechanics especially ones that take their time with the customers and make sure the issue that they are having is taken care of. We had went on the drive and he immediately could hear the issue I was having and said he was almost positive he knew the culprit, we had gotten back and he said it would be not very much longer he just had to hoist it up. Soon after he hoisted it up he had come to the waiting room and asked if I would come and look at what he was seeing and what he believed the issue was, this gesture was also amazing and not something that I see from many mechanics now-a-days, it was very relaxing and calmed my anxiety a-lot and kept me at ease. I had sat back down and waited a few more minutes and he than came back in an asked if I would step into the garage once more, he then showed me what it was he fixed, how he fixed it and why it was causing the issue/sound that it was. After everything was said and done, I was waiting for my car to be hoisted down and to get my car key, and to see how much I will owe for the work, Scott had told me not to worry about it and it was no big deal, even after taking up about and hour or so of their time he still took care of my issue with no charge. I more than recommend this tuffy’s, as a first timer from out of town, I was treated as regular/family. I will most definitely be returning and giving them more business in the future regardless of the hour drive.
And I heard Scott be shredding the slopes
-
November 2025 by Brett Kessel
Free inspection of car, mostly brakes and exhaust before I go out of state. Great manager and was very helpful. Would recommend
-
November 2025 by Joseph Preston
These Guys Are Great Mechanics! Scott Is always Friendly And Transparent And Informative. If You Have Any Automotive Need These Are the Guys!
-
November 2025 by kin onn chan
Got 2 nails in my tires. Tuffy patched them for free. The service here is impeccable. Friendly and knowledgeable mechanics. I would give 6 stars if I could. Highly recommend!
-
November 2024 by Rosemary S.
I called on a Monday morning and was able to get my car in and repaired the same day. I could hear a grinding sound coming from a wheel. As it turns out, I needed rear brake pads and rotors. Ted was great to work with! He kept me informed about what was going on with my vehicle, gave me an estimate and kept me in the loop as to when my car would be ready for pickup. Ted and his technicians were respectful and kind. It's rare to see this level of professionalism these days! Do not hesitate to visit this shop!!!
-
October 2024 by Antonio Muzillo
Took my car in he got it done quick and made sure everything was good on it definitely coming back
-
October 2024 by DJ Perry Jr.
3 different companies refused to plug my tire in an attempt to charge me for a new one. The staff at this tuffys location handled it with no problem and only took 10 minutes.
-
October 2024 by J W
Dude nailed it
-
October 2024 by Yvonne Major
Excellent service at the tuffy shop on south Pennsylvania avenue I would recommend would recommend taking your car there they were very well informed on everything about my car I will always take my car there if I have any type of concerns about my car the staff is excellent I give them 10 stars?????????? thank you for the care you showed me today remember tuffy auto shop on south Pennsylvania avenue Lansing Michigan
-
October 2024 by Jeggerz (Jeggerz)
Was having some break issues with our Edge. Scheduled an appoint that morning, dropped it off without hassle. Guy was super friendly and laid out when they would contact me and try to have it done that day. Kept in contact throughout the process so nothing was done without approval. They worked quick for me and got it done the same day which was impressive compared to other shops I've dealt with. Fixed my issues, drives great. Excellent customer service and very friendly with very reasonable/good pricing. Think I get to make a claim I have an auto guy I trust now (Autobot tattoo was the cherry on top).
