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August 2025 by Kate Kzeski
The young lady named Sarah working in store. She was amazingly helpful and I really appreciate it. Went above and beyond!
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July 2025 by Mark Howard
I have been going to this store for several years, and receive consistently good service.
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July 2025 by Missy Zinn
They helped me by offering to put in box so they wouldn’t break and that helped me out a lot!
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July 2025 by Dan Whitney
I was busy but guy was was fast 👍
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July 2025 by CELE Gerber
Great help in sending a large painting...even picking it up from my car.
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June 2025 by Chad Miller
I’ve been dropping stuff off here for three years and the service has always been great!
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June 2025 by connie clark
Staff was very helpful and nice.
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May 2025 by David Watson
Excellent Friendly staff .Great Service.
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May 2025 by Mike Bryanton
Very personable and professional.
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May 2025 by Brian Peacock
Always helpful with Amazon returns
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April 2025 by Adnan Shahzad
Staff is very unprofessional, as soon as they saw the jewelry in my open bag they mouth start watering, i ask them to pack it in front of me so i can make sure it’s packed securely they refused and charged me even 20$ for packing material. Very stupid. Thats why i use fedex not recommending this location atleast for UPS
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March 2025 by Susanne Bowers
No matter how busy they are they are kind and friendly. Store is always clean and orderly. Sue in your W Saginaw store #1362 is always the person who helps me and she is absolutely amazing.
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February 2025 by Michael Karagoulis
Don't do business at this UPS location!
On Dec 5 2024 I dropped off a box of Christmas Gifts to send to family in California. They gave me a receipt and then promptly lost my package. The UPS tracker said the package had not left this location, and I should check back later. After 2 weeks of this nonsense I started a Lost Package Claim with UPS. Which started a month long cycle of frustration with UPS corporate, whose well-meaning agents all gave me different instructions on how to file. The online software for claims is quite unfriendly and broken. Finally on Feb 10, 2025 I was able to deposit their $100 refund towards the $750 worth of gifts they lost.
I have had enough of this Lansing UPS store and of UPS in general.
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January 2025 by Janet Andrews (Jan)
Fast, efficient, professional, friendly service.
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January 2025 by Gabrielle Spangler
They are always very helpful, efficient, and accomplish everything I go there for.
