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November 2025 by Ryan
Great staff and they do great work quick
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November 2025 by Dan Cast
Went in to get an estimate on a small repair job. Lady told me I needed an appointment and wasn’t very nice about it, like I was interrupting her morning coffee break!!
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October 2025 by Beverly Nichols
Easy to find. Just beginning the process. Sounds as though they will work well with my insurance company.
Offered assistance for a rental during job being done.
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July 2025 by Haley Martinez
Casey was great! He was very friendly, upfront and easy going throughout every step. The whole process went very smooth. They communicated with me frequently and I felt updated the entire time. They did an amazing job with the work as well.
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July 2025 by Art
I've used Gerber Collision & Glass exclusively for the last 10 years, and that should tell you all you need to know. From a pit maneuver to a glass repair, and a bird strike, they always come through with great results.
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March 2025 by NYNE NYNE
Car still has thing that need fixed that wasn't broke when it went in been waiting 2 weeks or more for parts still is ignoring us do not recommend
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March 2025 by Scant Scandrick
Tony from enterprise on s cedar loves all Gerber locations and the awesome customer service
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October 2024 by william wilcox
If I could add pictures I would
Some lady backed In to our 2023 Kia forte
Smashed the driver door in and mess up the the rear driver door
Sent to Gerber on pen they kept me updated thru the process had it out a week sooner then the out date
1000% recommend sending your car here
After a bad experience with Shaheen
I will only trust Gerber with my cars from now on
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September 2024 by Jay Jay
Been waiting in the offivc
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September 2024 by Sofie Piotrowski
DO NOT BRING YOUR CAR HERE. VERY RUDE AND UNPROFESSIONAL AND DISRESPECTFUL STAFF.
I brought my car in after it was stolen for repairs including a new ignition, lock mechanism, and fixing of external scratches. I noted all damages and a month later came in to only having the internal damages fixed. When I mentioned the external scratches and dents, I was met with an extremely rude manager who didn’t seem to want to hear anything me, or my partner, were trying to voice. She made very passive aggressive comments and in a disrespectful and aggressive tone. She said that our dents were caused by things that we had done to the car, without any proof that that was the case. Our car had been stolen and taken on a joyride for multiple days, but what can be presumed to be high school students. We always park in the far back corner of parking lots and have never had an accident in the vehicle.
I took the car in my possession and brought it in again after complaining to insurance about Gerber’s lack of service. I picked it up a week and a half later to my car being even more chipped on the outside front bumper, and extremely dirty and dusty on the inside. I asked about the new large chip in the paint and I was told (by same, extremely rude manager) that it happened during the washing process. I was never reach out to to let me know that the damage occurred, never offered any sort of remedy for the damage, and never even apologized to.
I will never again be bringing a vehicle here. The staff is extremely disrespectful and the job was done with very little effort.
UPDATE AS OF 8/6: Gerber has since responded to this review stating that they have been in contact with me regarding my concerns, but that is simply not the case. A different location reached out to me before J posted this comment as I accidentally left the review on that location which is also located on the same street. This problem has not been addressed.
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August 2024 by Teresa Lewis
Fast and friendly serve. Daily progress updates. My car was spotless inside when I picked it up. All around good work.
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August 2024 by anntonia fisher
Very pricey and did not communicate well. My car was supposed to be done in 3 to 4 days I did not get my car back for 7 days and then I come to pick up the car and there is still a scratch on my rearlight ? I will not be returning
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August 2024 by Haydon Leung
(Yelp for Full Review)
When I picked my car up, I noticed the plastic mirror cap was missing. The employees told me the part was on back order and they would call me back in when the part came in. If you zoom in, you will see a little chip of plastic missing. This was not noticeable until the plastic cap was placed on. I asked about replacement of the damaged piece and was told “It was probably a rock that hit your car while you were driving, which is common. We cannot replace that for you.” I definitely would have remembered a rock hitting my newly repaired vehicle.
I also noticed my gas cap felt very abrasive. It looks like the gas cap had been dragged across concrete during disassembly. My window tint was damaged. When I called about it, they tried to deny responsibility, but eventually agreed to fix it. I took my car back in, and while I waited for my friend to pick me up, I decided to do a walk around of my car. I didn’t see any new damage. A few hours later, they called back and said that my car couldn’t be taken care of that day and that I had to reschedule. At this point, I asked for the contact information of the window tinting shop and arranged it myself. When I walked back out to my car, I noticed a tiny dent on the door. I called them immediately and told them about it. I asked if they could use their camera system to see who hit my car, and they said they didn’t have access and needed to wait for the manager to arrive on Monday to review the footage. On Monday, I call them back and ask about the results. I was told that the cameras don’t save footage that long and was deleted. WHY WASN’T THAT ANTICIPATED AND THE FOOTAGE SAVED THE DAY I REPORTED THE DAMAGE? I told them I don’t blame them for the damage, but since the damage occurred in their care, I would appreciate it if they could use their tools to pop it out.
They told me to come in and to see what they can do. When I arrive, the manager comes out and I point out the damage. I told her I don’t think they crashed my car or anything, but I was wondering if they could just pop out the dent really quick with their tools. She said that the damage could have been anything from hail, to a rock, to a shopping cart, and they have no idea I didn’t drive the car away and damage it myself, then come back asking them to fix it. How DARE she? I called the DAY it happened! I asked why they didn’t save the footage the day I reported it if they knew it would be deleted. She said “We just can’t do that. And honestly, this car should have been totaled. I have no idea why it got repaired. I’m not putting any more money into this car. And again, we don’t know if this damage happened here.” Looking past her disrespectful tone and dismissive comments, I again said “I’m not blaming you for damaging my car, but I know for a fact the damage happened in your care. Can you guys get the dent out just as a courtesy?” And she said that “we don’t do that. That would be another 3rd party scheduled 4 months out and it would be $150 and I’m not going to do that, this car should have been totaled and I’m not putting anymore money into it.” No accountability, no respect, no empathy. I am done with Gerber Collision and I could tell from her tone, they are done with me.
July 20 Update: The manager did reach out offering to fix my dent in an email, without an apology for her disrespectful tone. But now I have a new issue. I told Gerber that I heard a loose plastic noise beneath my car the first time I went back in June. They told me “we didn’t go under your car, it wasn’t us.” This past weekend, I was driving on the interstate when my driver side (repaired side) inner fender fell onto my wheel. I thought my wheel popped at first because of the loud popping noise and black pieces flying out. Turns out I was right. Gerber forgot to secure the inner fender. I am now paying $40 out of pocket for the replacement part and I will do it myself so I know it is done right. I am sure they will deny responsibility again and try to
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March 2024 by Debra Chapman
The nicest people and they did a wonderful job. Had my car fixed up in a week. Paint was beautiful. Looks perfect. True masters in body repair. ♥ ♥ ♥
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March 2024 by Michel Boulet
Always clean nice work !!!It’s very noticeable you guys !!!The competition is noticing this I’m sure ? !!! !!!
