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December 2023 by Paul Wolcott
Very helpful and friendly staff.
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November 2023 by Ruth Scherman-Siver
I did pickup an online order, it was really fast. Also, really nice staff.
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November 2023 by Bethany Kline
Really kind people helped alot with Choosing the right vitamins for me. The Store was clean
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September 2023 by Stephanie Kronberg
This is such a great place to get all kinds of vitamins, healthy treats, and drinks. Every time I walk in I'm greeted and asked if there is anything I need help looking for and what the specials are for the day. You should go check it out for yourself and buy some good stuff.
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August 2023 by Katressa Berning
Great customer service!
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August 2023 by David Hall
Will never go to this place again. I had questions and was pushed from person to person. Asked for a product and was continually told to wait until I just left. On the telephone I was told they have it. In person they looked at me as if I was speaking another language.
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July 2023 by heroangel20
So much better than every GNC it's mind-blowing that they aren't dominating the competition. Very nice staff, huge selection, much better prices than GNC. My only problem with them is they don't have more locations.
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May 2023 by Maria Lopez
Good service but my protein container had less than the half of protein powder. So disappointed $44 for little protein. I do not recommend buying protein here.
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March 2023 by Ed Tardino
Was ignored by staff. Used to regularly shop there. Has gone downhill. Will be out of business at this rate
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November 2022 by Kevin Zwiker
I have to stop going there because they don’t listen to their customers feedback. If you tell them you want product “x” they’ll try to sell you product “z”. If you say you only need 1 bottle of something they try to pressure-sell you to buy 2 or 3. Instead of letting the customer be right they try to haggle and go to great lengths to prove the customer is always wrong and they always know what you “need” (spoiler alert: it’s usually the Vitamin Shoppe brand they try to ram down your throat). This just wastes the customers time and patience. Wasting someone’s time instead of helping them get what they want is the pinnacle of disrespect. P.S. Respecting the personal space of your customers might be a good idea as well. Just sayin.
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September 2022 by Erin B
Great deals on assorted items at this location, wish there was another location in Haslett/Okemos or East Lansing.Anyone looking to purchase a franchise, This is your chance. I would be your number one customer!
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May 2022 by Under God Bulldogs
Two very professional (and knowledgeable!) employees helped me yesterday. This was my first time shopping at The Vitamin Shoppe and I have to say I was impressed. They even informed me of a sale they were having which I was unaware of. They easily could have said nothing and I would have been out on a good deal. Thank You!
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May 2022 by Jake Wojciechowski
Manager Diane was extremely rude and aggressive when trying to resolve an issue. Would not honor policy that was stated online for returns. Will be getting supplies elsewhere and referring clients elsewhere as well.
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January 2022 by Chloe Brown
Reason why I would never come back to this store because they stole over $100 from me and never planned on giving it back to me.
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December 2021 by Mitchell Young
I am an extremely consistent customer at this Vitamin Shoppe. I spend a lot of money here. I'm giving a 5 star review for how consistently awesome AJ is at his job. He's knowledgeable, professional, and always cares about the customer. He has been able to clear up any issue I've ever had when ordering online, price matching, or letting me know the best deals going on at the store when I come in. He is someone I would want managing or working for me. The Vitamin Shoppe isn't cheap, and AJ being a staple at this store is a huge reason why I keep coming back and continue to spend a lot of money here. Customer service matters. I hope he is recognized for his work by new management, because I have not experienced the same level of professionalism or customer appreciation with the new manager.