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November 2023 by Sarah Ausel
Susan and Tammy at the Eastwood Town Centre store are amazing! They were so helpful in getting me set up with a lovely outfit for a wedding. They are very creative & have a great eye for style! If you want to look great, go see these two ladies at Eastwood Town Centre in Lansing!
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November 2023 by Alicia Strong
I had the most amazing shopping experience ever today at WHBM. Susan and Tammy are absolute angels. I have never in my life gone into a store and walked out happier than when I went in. I am an extremely small person and nothing ever fits. These ladies went above and beyond today, they were not only helpful but just so energetic, they ran around the store and grabbed everything they thought might fit, I spent probably 3 hours in there trying everything on and mixing and matching. I will never buy clothes from anywhere else. I was so unbelievably frustrated when I walked in those doors and they completely turned my entire day around. 10/10 recommend.
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May 2023 by Susan Hengesbach
Outstanding cloths line in the Capital City....Lansing Michigan! Clothes are put together very well! Come see us and ask for Susan! I'll make it 100% right for you and make you feel like a queen! Keep your chin up and walk in to your event like you own it with WHBM with outfits!!!
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July 2022 by Yoga queen
Rude workers. Ladies ignored me, but gladly helped a white woman that walked in. I felt racist vibes. Won't be back.
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January 2022 by Steven Mccornack
This morning my wife and I went Christmas shopping at the store in Eastwood Towne Center. While there, we were assisted by an absolutely PHENOMENAL Associate, named "Charlie." She was SO incredibly friendly, warm, helpful, and knowledgeable! Even though the final sale came in around $200, she acted as if it was $2K: displaying extreme attentiveness, giving my wife numerous excellent suggestions for pairings, and also making the effort to include me in the conversation. It made our shopping experience SO enjoyable; and I will be recommending this store to everyone. Charlie deserves the highest praise!
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January 2022 by Kimberly Reid
Great clothes! Everything is well made and is worth the price. Staff is very friendly and helpful!!
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November 2021 by Tore Clark
Very rude customer service. Walked in there for a quick browse. The employees instantly stopped talking, looked us up and down, and went back to talking. Heard them whispering vulgar things about my friend and and then never offered to help us. I have gone to different WHBM locations in the past and have run into some lovely people! So sad to see that!
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September 2021 by Scott Scotson
Allows people to use stolen credit cards, and when you call to get information they can't find anything. The lady I spoke to was probably the person who was trying to use my credit card. These operations are usually inside jobs. Luckily the bank can reverse it.
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May 2021 by cheri staples
The staff were so attentive and once I walked in and said what I was looking for, they kicked into gear and gave me all sorts of suggestions. They were so helpful!
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April 2021 by m m
I came in to exchange some clothing on 4.11. I took some items in the dressing room. After trying them on I open the dressing room door to a staff member (short with glasses) abruptly telling me to give her the blue sweater. She took it from me and handed to another person shopping in their store. Just about the rudest thing I've ever seen! Another team members did see it happen and asked me if I wanted the sweater but at that point I couldn't get out of the store fast enough. I made my return and left. Don't go to this location!!! Great clothing HORRIBLE customer service!
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April 2021 by Scott Armadillo
Allows people to use stolen credit cards, and when you call to get information they can't find anything. The lady I spoke to was probably the person who was trying to use my credit card. These operations are usually inside jobs. Luckily the bank can reverse it.
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October 2020 by Alexis Hutchinson
I went into WHBM with a friend this evening and we both came in wearing leggings and sweatpants and the two consultants working treated us no different. They were extremely helpful and nice, they gave a very personalized experience and helped my friend who doesn't dress up often find a few nice outfits. I was very impressed with their sales and style skills as a wardrobe consultant myself in another business (Men's Wearhouse). Tammy and Brooke were very kind and I highly reccommend asking for them specifically. Thanks again!
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October 2019 by Lianne Prange
School shopping
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August 2019 by Rebecca Martin
Favorite place to get my high quality work wardrobe. I got one-on-one help from someone who collected a bunch of pieces for me to try on. You feel appreciated and important.
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May 2019 by Abigail Zerbe
Staff was so helpful and nice. They we're constantly giving me new dresses they thought would look good on me. Absolutely loved them!