Williams Subaru in Lansing is a trusted dealership known for providing excellent customer service and a wide selection of new and used Subaru vehicles. Serving areas like Holt MI, Jackson MI, and Haslett MI, the dealership’s experienced team is dedicated to helping customers find the right car with no pressure. Many customers appreciate the friendly and helpful staff, including sales associates who take the time to explain vehicle features and answer questions thoroughly. The staff also assists with financing and provides helpful demonstrations on device connectivity and vehicle technology. Customers often mention that their buying experience was easy and stress-free, with some describing it as the best car-buying experience they've had. The dealership is praised for its quick and efficient service, such as when a customer needed a headlight replaced at no charge. Overall, Williams Subaru is recognized for its caring team, knowledgeable staff, and commitment to customer satisfaction. However, some note a 3% charge for credit card payments, which is unusual for a dealership. Whether purchasing a new or used Subaru, customers can expect a friendly environment and professional service at Williams Subaru.
Great experience! I was able to ask most questions and take care of paperwork through email. It made things at the dealership go a lot quiker. They gave me a price that was a good deal and didn't make me haggle for it. Paul and Jason were great to work with. Will definetly be recomending.
October 2025
Our experience here was fantastic! From our first interaction over the phone until we drove away in our new Subaru Outback (which I LOVE), Will and Jason made the experience great. I would highly recommend this dealership!
October 2025
Came in for a headlight out, brought a book, a snack and got ready for a lounge hangout.....the service writer had me purchase the lights (I always do both when one goes out as prevention). He put them in in no time and sent me on my way, no charge. Made my day. thank you
