Big Lots in Lapeer Shopping Center offers a variety of household brands, furniture, and international foods at affordable prices. Customers appreciate the good deals and competitive prices, especially on certain items and food selections. The store is conveniently located on West Genesee Street near the American Legion and Lapeer Fire Department. Staff members, like Dave, are helpful and attentive, providing excellent customer service and troubleshooting assistance. However, some shoppers have noted issues with limited inventory, empty shelves, and a lack of price labels or scanners, making browsing and price checks difficult. The store's appearance has become run down, with unorganized displays and dirty bathrooms, which detracts from the shopping experience. Despite these concerns, friendly employees help maintain a welcoming atmosphere. Overall, Big Lots is valued for its deals and helpful staff, though improvements in store organization and cleanliness could enhance customer satisfaction.