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February 2024 by Robert Pence
Have been frauded on a debit card 2x in the past calendar month. This bank and every branch sucks. The app is garbage, I have notifications and remember me checked off, I never get any notifications. Big banks like this suck, and Chase is the worst. Go to Security Credit Union right up the street. They'll actually treat you like a human and your money won't be stolen.
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January 2024 by Jennifer Duncan
The Lapeer Branch is so friendly & helpful.
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December 2023 by Cinnamon Heeler
I had an 87 cemt overdraft on my account amd they never told me and closed it same day
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May 2023 by Patricia Dudis
Ladies are always friendly and helpful.
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December 2022 by Denise Marzetti
I want to thank the young lady who helped my mother today, instead of making an elderly person on oxygen stand in line! Your kindness is much appreciated!!
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September 2022 by Sean Burt
Went into this branch this morning to set up a new debit account and the Lady at the desk said that no one was there to help me. I asked when someone will be in and she replied that she's booked all day. No one was there but me, like what do you even do for a living?
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June 2022 by Michael Tilley
Just last month, I redeemed U S Treasury Savings Bonds inherited from my mother (now deceased). Today, I went back with two more bonds from her estate, but Chase Bank apparently implemented a new rule where they will no longer redeem US Savings Bonds. Was going to put the proceeds in my Savings account; appears Chase doesn't really care anymore. I'll find another local bank in the near future.
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February 2022 by Alyssa Grosskopf
All of the associate bankers were very friendly! Love my Chase Bank in Lapeer!
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December 2021 by Joe Sledge
They were very friendly and help me with my issue until it was solved
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October 2021 by Jenni Jackson
Thanks for wasting my time. Attempting to open an account for my foreign exchange students. Made multiple trips. Told each time to bring different documents. Sandy Sights couldn’t even explain what was needed to open an account without a social security number. We had to Google it for her. Plus because they have closed so many branches, we had to drive an hour round trip twice for nothing!!
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September 2021 by Dillon Saferian
Poor business banking services, poor mortgage and refi client services. If you’re looking for the least assistance with your banking, this would be perfect.
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June 2020 by Kimberly Tedesco
The tellers have always been kind and efficent.
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May 2020 by Joe Sheeks
My parents and I (55) have had accounts at Chase Lapeer for nearly twenty years. They have always been very friendly, helpful, and patient.
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February 2020 by Pauline Johnson
Great service and team. Always friendly and willing to help
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November 2019 by cherese zock
I live in Lapeer but have to drive to Davison Chase to be treated accordingly, unless I deal with the manager directly (wish I remembered her name she used to work at Davison as well) at the Lapeer location. They do not answer their phone. They charged me a fee to have my card overnighted I received it 9 days later. Thankful for the Davison location they refunded me. The tellers are extremely rude at the Lapeer location as well. As stated above I have to waste my gas to drive to Davison just to be treated fairly.
