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April 2024 by Rob Kagle
The food is the standard KFC. The front counter was not so friendly. The woman snapped multiple times at an older woman, saying sorry I have a headache. Sorry if you did that do my grandma you'd have a tooth ache to go with it.
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April 2024 by JT H.
Food was good, service was terrible. 10 plus people in the lobby and no one from the back would come up front to service anyone. Ridiculous, terrible service, I will not be back.
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March 2024 by Jon Fassett
Good food as always. Very slow considering I ordered online ahead of
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March 2024 by Mike Winkleman
Nasty service, ordered & payed for online. As I waited for my order I got thirsty so ordered pop and payed cash ($3.17 gave her $4). Unfortunately she put in $40 tendered, I said just give me 83cents and a cup and we’re even.No she has to have a manager come up and fix it so her drawer isn’t short ?♂️.So I wait and wait but manager is too busy to bother. After 5 minutes I start shouting “Manager up Front” as my original food order is getting cold.Then a manager finally comes up front shouting who’s causing a commotion up here, looking at me like he thinks he can bully me as he’s a large man with long greasy hair and beard and no hair net (disgusting).Told him give me my 4$ back as my food was getting cold by this time.Manager says you take that $4 I’ll call the police.I said let me do it for you.Police came and went in came out with food and money for entire order (almost $40).I took my $4 back (I didn’t want to take advantage of them), gave the rest back to officer, and drove home.Should have known KFC employees would make my dinner uneditable (see pick below) cold with no coating, I suspect they threw it on the floor and spit on it.Long story short don’t go to Lapeer KFC, service is terrible and if you say something they’ll spike your food be warned.
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February 2024 by Sally Wilcox
Paid 40.00 to get 8 piece of chicken when I ordered 12 piece ,tried to call and let them know they shorted me got no answer .
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February 2024 by Sandra Cargill
Just went through the drive through in Lapeer and ordered chicken strips with fries and Mountain Dew. Received mashed potatoes instead, that the grandson won’t eat. Tried calling but they don’t answer.?
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February 2024 by pec mebo
they NEVER put the right chicken in anything.
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February 2024 by Christe Urbaniak
We had several not so great experiences so we hadn't visited in awhile. I really had a craving so we decided to go for it. Everything was excellent and fresh. Totally hit the spot. So pleased that we had a great experience!
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February 2024 by P
Ordered chicken sandwich. Flavor fine but was just slightly warm. I prefer hot food. French fries were over salted.
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January 2024 by Carol Mauk
I will not go to KFC in lapeer order 8 piece meal got home with only 6 pieces I call them all they could say what do you want they need to clean house
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January 2024 by Einar Hansen
I placed my order, pulled up to the window, received my drinks and was asked to pull ahead because they were waiting on tenders. 15 minutes later I have to reverse back up to the drive thru window because I still have no food. When I get the window my food magically appears. When I get home I have no fries. This might be petty but seriously you make me wait all that time pulled up, just for me to pull back to get my food, then you don't give Me all my food. Probably not much I can do here but I'm pissed off and I'm hungry and now I have no fries.
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January 2024 by Shane King
They can never get order right. Order a chicken breast with sides and a bowl and only got the bowel and chicken breast. Come
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January 2024 by P La
Go to the Davison location.. Lapeer KFC will mess up your order 9/10 times.. and don't bother trying to call.. they purposely won't answer.
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January 2024 by Lynette Furneaux
Placed a large order. App said to pick up at 7 We got there at 6:55 and she said they close at 7.
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December 2023 by Debbie Beechinor
put our order in online for an 8 piece bucket of chicken and a large fries large coleslaw and a spicy chicken sandwich. the order said it would be ready in 15 minutes. We got there and told them we were here for a online order and they had to go check. then she comes back and says they are out of bone in chicken. We asked if we could get chicken tenders and she said they we're out of the tenders also. I have never been so angry. Number one the online order should have stated that and number 2 what chicken restaurant runs out of CHICKEN. The last time we came here we ordered crispy chicken and they told us they ran out of crispy chicken. If your gonna run a fried chicken place the least you can do is have chicken. We will never come back.