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February 2024 by Beth Martinez
Very helpful. So glad they were so close to home
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February 2024 by Ava Alexander
Jimmy was very nice!
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February 2024 by Loren Miller
Fast and knowledgeable
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December 2023 by trillzzz of skillzzz
Awesome staffing. Super helpful and knowledgeable. Not only were the employees extremely polite and friendly, they were particularly patient and managed to make sure everything was handled properly and correctly. Would recommend this location any day of business operation.
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December 2023 by Abbey Dye
Were not clear on pricing. My bill went up over $120 for adding 1 line at the most basic plan.I paid $160 in store and then a week later am billed $236? Make it make sense.
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November 2023 by Kendra Bryan
Dylan was great. Verizon went down and he was super helpful while waiting for everything to come back up so he could upgrade my phone. He made sure that I got a deal on the accessories that I needed, checked my plan to make sure I had what I needed, and make sure I was using everything on the plan I have. Great service! Definitely recommend buying a phone from Dylan.
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November 2023 by Lemon Sage (Lémòn, límon)
Connor did a lovely job at explaining things and was quite helpful! When we return with our devices to trade them in we'll make sure we bring cinnamon Scooby snacks for Connor as thanks for being as cool as he was.
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November 2023 by Dana Stuart
Jimmy was knowledgeable, patient and very helpful. Wasn't expecting to need a new phone, but since mine died I'm very happy I wasn't pushed into something I didn't want or need.
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November 2023 by Jeremy VanOoyen
Nicholas was awesome! He made everything a smooth transition getting an upgrade and my new iPad. Awesome experience!
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October 2023 by patty louk
Went there to see about changing phone companies and up grade our phones. Conner had great attitude and fun to deal with.
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October 2023 by Lisa Manarino
I had an excellent experience at the Lapeer Verizon store! Everyone was so helpful and friendly which helped make the purchase of my new phone go very smoothly. I will definitely be back and will recommend this Verizon store to friends and family!
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August 2023 by Ashley Frederick
For the most part, the people working here are super friendly and knowledgeable! When I purchased my phone here they answered all of my questions and really helped make sure I understood everything! Yes, they are a little more on the pricey side, but the service works well, and I haven't had any major issues.
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August 2023 by Ken Wickerham
Incompetent and irresponsible. Returned my phone after 3 days. They took it back, but months later I kept getting bills. They said I need a PIN number to stop it. Here I assumed they had done the job right and so I didn’t keep my PIN number. 3 wasted trips and 3 calls to India and the bills keep coming for a phone I don’t have. U buy a phone here, u pay forever, whether u keep it or not
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July 2023 by Jill Clements
I had boost and was getting no reception at my home. I decided to go with another service and changed my mind at the last minute when I went into the Lapeer rd store. Kevin heard my problems and took care of all my issues. I now get excellent reception from my house. The way he listened and resolved all my issues was exceptional and I recommend this boost location to everyone.
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July 2023 by William McRee
Took my phone in that was having sun card issues, the tech worked on it for a half hour trying different things and got my phone working perfect, then didn’t charge me a dime!!! Awesome service, great staff attitudes, very helpful and patient. I witnessed some elderly customers come in while I was there and the staff treated all of them with patience and kindness, it’s great to see people taking good care of the seniors in our community instead of taking advantage of them for not being the most technically inclined.