AT&T Store

Most Recent Comments

• July 2025 by Ken Armstead
  I give this AT&T Store 5 stars 🌟 customer service is outstanding. Until next time peace ✌️ Out.
• July 2025 by Jojo Vorn
  Man idk it must of been literally nobody there when yall went they are super slow will take so long to service you only needing a quick bill pay then people come from the back then go right back like it’s not people waiting to be seen is insane I stay 2 min away and get so annoyed most of the time
• June 2025 by kareem allen
  Alexis was so awesome!
• June 2025 by London Brunson
  Thank you for Alexis and wade for helping me resolve my issues. The Southfield location in Lathrup Village was the best.
• June 2025 by Mary Patton
  Customer service was timely and resolved problem with a good attitude.
• June 2025 by Drive Diva
  Lathrup store because my phone stopped working showing SOS emergency call only. Associate immediately indicated that
  SOS means the device is bad. I said no, I thought SOS means no service. To which the associate doubled down saying that it means device is bad.
  Absolutely certain there was nothing wrong with my device, I was tempted to to challenge her to make my SIM card work in the newest iphone in the store, then return it immediately when my SIM card old SIM still had SOS. I’m willing to bet they wouldn’t take the challenge because it was BS.
  Instead scurried back home and rambled through old drawers and found an iphone 12 I purchased years ago but didn’t like it, so I went back to my iPhone 8 plus. Sitting in drawer for years of course it was dead, After a few minutes it charged enough to powered on, and of course SOS as I expected.
  Scurried back to the store with both iPhones and this time asked for the store manager. Thank goodness he did due diligence swap out SIM card and BAM, service back on.
  As a previous AT&T employee, it’s sad to see the company has reduced to deception just to make a sale.
• May 2025 by Iesha Tucker
  Wade is ABSOLUTELY the BEST!!! I was dealing with a billing issue for over two months with AT&T for something that was a “system error”. But no worries because Wade was about to handle in under 20 mins what took the company TWO MONTHS! Thanks again Wade! I’m only coming to the Southfield Lathrup store for Wades 5 Star service! (You literally saved this customer! Thank you so much)
• April 2025 by Jonathan Jones
  The cleanliness of the store, the kindness and professionalism of the staff, and the service was top notch.
• April 2025 by Mercedes J
  I was very satisfied with my phone rep, he was very informative and assisted me the most with my call.
• August 2024 by D Card
  This location has been very helpful! Courtney helped me out of a jam!
• July 2024 by Carol Lewis
  Staff professional, patient and very knowledgeable. Dorian, Manager and Jabra were outstanding and answered my questions regarding my phone and set up my wi-fi.
  Kind Regards
• July 2024 by C_MONEYBOI
  Rutger and Jabez were great. I worked with Rutger I was in and out best experience I have ever had with a phone store. Would give more stars if I could
• July 2024 by Eboni ForkliftKing
  The sales representative Jabez was great, very helpful, explained everything to the max. I see him becoming very successful in the AT&T family. Most of all he was very welcoming and respectful.
• July 2024 by Yvonne Hall
  Courtney is great help! See her!
• July 2024 by Ida Crum
  Was having some technical difficulty. Courtney was patient and helpful.