-
December 2023 by Michael Stepp
They have great hospitality and offer a higher range of services than a typical oil change spot id certainly reccomend this place to people who may need a limited diagnosis they offer tune ups and some other things but not a full diagnosis, 5 star oil change spot for sure
-
December 2023 by Paul Grish
Manager and staff were extremely friendly. Price was lowest I've found. Will definitely go back.
-
November 2023 by Robilyn Collins
Another exceptional visit to this Jiffy Lube! Joseph took very good care or me and my vehicle. John runs a stellar shop. All his staff are great just like him! This is my car care place forever! Keep up the exceptional customer service!
-
November 2023 by Kevin Butler
Stay away from this Jiffy lube if you want quality service with experienced technicians that know what they doing. For a full service oil change they didn’t offer me an air filter, and they couldn’t even find my air filter for the cabin. They didn’t add air in my tires to balance the air pressure. I also had a left brake light out they failed to inspect or mention, but they managed to tell me about a fog light that I don’t even use. They didn’t reset my oil change warning on my dash and they expensive as hell. But they was nice and hospitable.. just don’t know how to do full service oil changes yet.
-
November 2023 by teresa w
Beware of their prices: $79 for front wipers on a standard SUV type of vehicle. Friendly, courteous employees. However, the gentleman working the desk was not computer savvy. He added another customer's vehicle under my name, resultingin them getting the tire rotation I had requested, and delaying my service. Waiting room was clean, but hot. Same gentleman kept trying to fix it, but didn't know how to work thermostat. Not sure I will return. I left with little confidence in their workmanship.
-
September 2023 by Kayla Hutchinson
Absolutely love this location! Quick, simple and amazing service. The employees are wonderful!Services: Air & cabin filter replacement
-
September 2023 by jeremy pitts
I don't understand why no one can keep my truck clean while changing the oil. And this place won't let you drive into the shop, so not only did my 1 year old truck have oily prints on the hood and fender but the steering wheel and keys had oil on the too! If it's your policy that one of you has to drive the vehicles, then one of you should be a clean designated driver for the day.
-
August 2023 by Theresa Valentic
I took my car in for an oil change and they told me I needed my brakes pads changed. After bringing it back for this service my brakes stopped working entirely while I was driving with my kids and family in the car. Thankfully we were unharmed but this mistake could have been deadly. When we brought it back the staff said oh sorry I hate to see a car come back…like it was just a regular occurrence and no big deal when myself and my family could have been extremely if not fatally injured. I am extremely frustrated and will not ever be back to this business. And to top it all off they still made me pay for the replacement part to fix what they messed up to begin with.Services: Air & cabin filter replacement
-
August 2023 by Selena Garner
They are really nice and straight forward about what your car needs. If they are out of a certain part or product for your car, they will accommodate you with a discount. I will be taking my car there for future visits
-
July 2023 by Kim Kiley
I highly recommend Jiffy Lube in Lenox. The service was great, fast, clean waiting room and the employees were courteous. I was very impressed with my experience there. I felt like I was not just another customer. I will definitely go back. Thanks, guys!! You did a great job!!!I went to that particular Jiffy Lube because 2 weeks ago, my other vehicle needed air. I asked if they could help me (my husband usually does it, but he was in the hospital) and they filled it for me. Awesome crew!!Service: Oil change
-
June 2023 by Neil Mellendorf II
$103 for an oil change. Just be aware of that. The gimmick is they have you go inside while they pull your car into the bay. 5 minutes later they come in and tell you the price once the oil is drained
-
June 2023 by Carlos Garza
Place was magnificently clean. The Manager John was nothing short of amazing. I was in and out quick. Good prices even offered a coupon I didn't know was there. Will be back for sure! First time there btw.Services: Tires
-
June 2023 by Timothy Gleason
Service is always very good. Prices seem higher than most quick change shopsService: Oil change
-
May 2023 by Curt & Rowena DeWitt
This place did a very thorough job with my oil change! What put Jiffy Lube over the top was the friendly personal touch.I came in for an oil change and left with a new friend and brother. I will be back and tell my friends too!Service: Oil change
-
May 2023 by tsmult amate
They were very nice, polite, thurough, I'll definitely take my 2022 challenger again, they show you your filters etc but don't push to buy anything very nice
