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January 2024 by Michael Taillard
The instrument tech, Tim, did an incredible job repairing a very unusual tear in the lead pipe of my sousaphone. Definitely a strange repair that required custom work, and he did it perfectly.Highly recommended.
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January 2024 by Aaron Zeld
They made a mistake about a payment and called me as if I were some deadbeat about to get kneecapped. They even demanded to see my credit card statement.They play good cop / bad cop. I can't remember which one is which (Alan/Rich) but when I asked for the "tough guy" who called me I could only talk to the friendly jazz drummer.Very strategic.
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December 2023 by Bill Fields
Very helpful and friendly
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November 2023 by Tonya Lackey
I went in for some repairs on my nephews Sax, and the man who helped us was amazing.Everyone there was helpful, and we were greeted as soon as we walked in.
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October 2023 by Trevor Fisher
I've always taken my saxophones here for pads and maintenance since I moved to the area but this time I stopped in for guitar supplies and they got me what I needed had me in and out in a flash.
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October 2023 by Holly McKinney
We have been working with this business since day one of our daughters' music journeys. The staff is always helpful, knowledgeable and friendly.
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September 2023 by James Kochoian
A&R music is a staple of the downriver achool band programs. All my children purchased their band instrument from A&R. Old fashioned feel amd service makes this place unique and personal experience.
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September 2023 by Amanda Tucker
It was busy when I went in. But I didn't wait long to get helped. Everyone was very friendly
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August 2023 by Steven Fappas
Awesome family owned business that has been a staple in our community for decades! If you need instruments or lessons they have great prices and knowledgeable staff!
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August 2023 by chris the guy
Terrible customer service and inconsistency. Not very professional. Arrogant.At one point I brought a guitar I bought for my son to send to tom to have setup, as they had done many times for me in the past. However this time it sat there for over a month untouched, and I was being jerked around with promises week after week till I was then told they no longer send guitars out. So my son didnt get his gift back till may when it was end of march when it was dropped off.Well I go directly to detroit violin co now and tom never stopped repairing instruments for a & r to begin with it turns out. I was being lied to and written off for being different. If your not a Michigander, they will not show any respect.
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June 2023 by Tom Medsker
They have instruments for all talent levels.
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June 2023 by Zack Jackson
I dropped off my guitar here after I badly botched a string change and tinkered around with the set-up. Big mistake. I know..you live and you learn.After about a week or so I picked up my guitar today. And I am so pleased with the result. It sounds better than it did brand new. Gibson sends you a photo of your guitar being setup at the factory. But being a factory it does not provide the love and fine adjustment of a real setup done by pros. Whoever did the work to my guitar did a great job. Kudos to you. I can go back to having a good time again. Instead of having a expensive unplayable hunk of wood in the corner of my room ? I have a correctly tuned and cleaned and polished fun machine. Thank you.
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June 2023 by Angela Dudek
I love them here. Very informative and very friendly. Never had a problem with repairs or purchasing.
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May 2023 by Patrick Swisher
A&r music has some of the best music teachers known to man kind
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March 2023 by sabrina Diaz
So helpful and saved me money when he didn't even have to...honest and great service!
