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January 2024 by Devon Judah
Got rear ended while sitting at a red light, took my car to Greg and he did a great job, got me back together, I definitely recommend them.
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October 2023 by Adamnsadguy
If I could give 0 stars I would. Took my car here after i was skeptical. The process was horrible. Terrible customer service nobody has gotten back to me! My car is still there ! I went in to see what was going on it looks like it hasn't been touched! I'm in the process of moving my car again.Services: Steering & suspension repair
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August 2023 by Colton Czarny
When I got there to get a quote, it took them (Greg owner) a week without contacting me so I called him he got back to me. After that no communication whatsoever the whole time, I was the one to call him. He quoted me 8500. I go to pick up the truck after three weeks and my fog light is out and still dents that I paid for. I would highly recommend using somewhere else. Very UNPROFESSIONAL for the amount of money that I paid for.Service: Painting
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December 2022 by Lexi Sarazin
My car was backed into 5 days after I bought it, and I was recommended Downriver Collision by many people. My car looks like it was never hit! Greg was super helpful with the insurance process as I’ve never been through this, and extremely honest. I even got a loaner car which helped me a lot as I work in my car, I didn’t have to lose any hours at all. I 100% recommend Downriver Collision, you won’t regret it. Once again thank you to Greg and everybody else at the shop who helped me!Services: Painting
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December 2022 by Mark Cobb, Sr.
Greg and his team have taken care of 2 vehicles for me, and both are like new and it is always a low stress customer service despite what your insurance company is putting him and you through he keeps it real unlike progressive. Tire depreciation WOW!!! Speechless about the customer service from progressive, but Downriver made me whole! Thank you Greg!
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November 2022 by kyle cazz
Took My car in to be repaired from a collision. And they were supposed to do some bodywork and fix a tirods and control arm on the front passenger side. So after I payed them and went to go pick up my vehicle, drove it home left it parked. Which was less than a mile away. Next day I went to run an errand and as I was at the lights, it turned red. Then when I started to drive, and made a left turn once the light changed to green. all sudden my car stopped moving. Once I got out to look at and assess what was going on. I see the control arm and tirod that was supposed to be replaced and fixed by them was hanging off in the middle of the street, I was stranded. I am thankful I was not on the freeway or traveling high speeds when the part they were supposed to replace and fix came unhinged. And I thank the Lord that I was not with my child at the time because things could’ve been fatal if I was traveling at high speeds. Very poor work ethic on their part . I really was looking into possibly filing a lawsuit but I will leave it as it is and leave this review and just be thankful to the Lord that it wasn’t a worse situation there already worse.Services: Tires
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July 2022 by Ron Newsome
They are simply "THE BEST!" Greg the owner treats each and every customer with respect and his customer service is second to NONE! In a wreck or fender bender, go to Downriver Collison! You'll be glad you did!!!!
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June 2022 by Joan Schramm
I had a small accident with my car and didn't want to involve insurance. I stopped by Downriver Collision for an estimate. Gary gave me a very reasonable cost for repair. We went ahead and ordered the bumper and chrome molding. I was a little concerned because I was going to be moving soon, but Gary got the parts quickly and did the repair in one day. My car looks brand new -- and they even washed it before I picked it up. I'm very pleased with the customer service and the high-quality work done on my car. Everyone I interacted with at the company was friendly and helpful. I highly recommend Downriver Collision and would definitely use them again.Service: Body & Trim
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June 2022 by Joan S.
I had a small accident with my car and didn't want to involve insurance. I stopped by Downriver Collision for an estimate. Gary gave me a very reasonable cost for repair. We went ahead and ordered the bumper and chrome molding. I was a little concerned because I was going to be moving soon, but Gary got the parts quickly and did the repair in one day. My car looks brand new -- and they even washed it before I picked it up. I'm very pleased with the customer service and the high-quality work done on my car. Everyone I interacted with at the company was friendly and helpful. I highly recommend Downriver Collision and would definitely use them again.
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May 2022 by R K
Greg and his guys always shoot for the highest level of quality. I trust their work and I go with them any time I need Collision work. Highly recommend
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March 2022 by SativaLorel
Greg is a very nice guy and very patient and helpful went in to get a new hood on my car fixed and it was done right away took at least 1 hr very professional very good place to go for any work for your car if I could give this place 20 stars I would HIGHLY RECOMMEND ❤️❤️Service: Electrical
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March 2022 by Andy Neubecker
Greg and his group really do great work. Not the first time I've had to use their services but glad I know where to go.
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January 2022 by Deborah Seivers
I was in a hit and run accident on Dec 1 - I was hit and the other guy ran. If you know someone with a dark colored SUV that has recently acquired damage to its rear passenger side, call downriver collision and leave your name and number. Please.Downriver was very sympathetic to my plight - an older car without full coverage. I asked that he just fix the brakes as that was all I could afford. He did a great job and was very polite and professional.I am gonna find you, drunk driver - I know where your watering hole is, you scum bag.I would recommend Downriver Collision to anyone who needs auto work done!
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November 2021 by Theresa Morawa
Absolutely incredible! Took my car in for rear-end accident; body work looks fantastic. Had them replace breaks and mentioned some other issues. They fixed my A/C and found the rattle!!! My vehicle now rides better than when I first bought it! Will be taking all my vehicles here going forward! Thanks again!Services: Body & Trim
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November 2021 by Susan Parsons
Greg was amazing, told me price upfront no hidden costs and job was done in timely matter!
