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November 2023 by Katherine Skees
I love the PNC on fort Street. The people there are very nice and friendly
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November 2023 by Kathy Stoppa
Wouldn't close my account ,after someone stole my money.
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September 2023 by beautiful disaster
I went to cash a check and asked for $20 in quarters. This bank was unable to give me $20 in quarters. I am going to a credit union where when the banks crash you will still get money and a bank should have quarters ...plus the other bank doesn't even give out cash.Terrible 2 cashier's had no quarters.
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August 2023 by Kayrin Ward
I went there because my account went into overdraft fee because of unnecessary subscriptions that were canceled ! I went into the bank to speak to someone about refunding my overdraft fee. The lady told me that as long as I have my money in the account by 10 AM it won’t go into overdraft fees and I explain to her I had a lady told me it was 12 PM now I’m on the phone with customer service now they’re giving me a totally different time for overdraft fees I’ve had this bank account for over 14 years and I’m about to close it . I never got a callback. I got the wrong time not once but twice now for the third time it’s just too much I’m not giving away free money for overdraft fees that should’ve never been there. specially, when I have a waiver on my account.
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February 2023 by David B
It's a Bank friendly staff with a Great people and they are helpful. They have safe deposit boxes, ATM machines 1 outside and a second at the Drive thru. Mostly they are all over the place.
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September 2021 by TaiJuana Balsick
This bank has seriously gone down hill. I called to make an appointment and was placed on silent hold for 30 minutes. No one answered but I could hear breathing on the other end. Terrible customer service.
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May 2021 by Dawn Thomasian
This is the slowest drive thru I’ve ever been too! I don’t don’t why they closed the one on Southfield rd on Saturdays
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March 2021 by Kristen Schlacht
Ive lost all faith in this location. The employees are incompetent and rude .
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September 2020 by Brian Love
I’ve had an account with PNC since it was National City, both my wife and I. My son got his first job and opened a checking account with them, had his first check deposited, went to use his debit card and it was declined. Checked his balance and it said $0, called the bank and they froze his account, we asked why and they wanted a copy of his SS which they had when we opened his account and we gave again. Days later they said they canceled his account and are mailing his money in 7-10 business days and they have the right to refuse business and didn’t give us a reason why. For absolutely no reason, so we’re canceling our accounts and going elsewhere.
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August 2020 by Bernice Golem
Drive through quick. Inside closed only appointment only.
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June 2020 by Roy Schrader
Unfriendly and unhelpful. Nothing but Misinformation and a lack of wanting to help.
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March 2019 by Cheryl's World
It's great "except" they can only see what your credit score was 6 months ago. They aren't able to access the current score which makes it a not so great mortgage. I should say it's not the bank itself but the mortgage representative that works through pnc. So basically what I'm saying is pnc has a mortgage representative that works at the bank if you make an appointment to go see them. Not the bank itself but whatever the mortgage representative is using to check your score is pooh. It shows the score of what I had 6 months ago. It isn't accurate. Transunion shows my current score and pnc mortgage sees a score that was about 30 points less. That's not helpful in getting a house. Also I was able to take screenshots from within MY pnc app, they say it's a safety feature that I can no longer take screenshots. It should be up to me what I want and I want to use screenshots within my application.
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January 2017 by Sadie Lewis
Our family cannot ask for better customer service and care that these people provide. They always remember us by name and go the extra mile to make sure our family is taken care of.
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November 2016 by John B
pnc is a joke done bank with them
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January 2016 by Mike Stamper
As soon as you walk into the unit everything is easy. From the greeter to the manager, they make you feel 'welcome' which is nice. A good way to start a business transaction of any kind. Nice is the best way to describe the feeling. So when you go in you can expect a ........nice experience. Thank you PNC.
