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May 2022 by Diana Shivener
Ms. Charlene that helped me to receive an account with AAACU this afternoon was so helpful, so sweet, and so understanding. What a lovely woman with a great personality. Thank you Ms. Charlene.
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April 2021 by Alexis Dewar
Forever thankful for AAACU. Especially Alisha Payne at the Alpena office. She is always there with answers to all of my questions whether its basic account information, card services, or lending she always there!
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January 2021 by Hilary Ostrander
I've been using the AAACU for 20 years. All branches are great. I especially like the Ossineke branch.
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December 2020 by Jami Reichert
I would like to give a shout out to Alisha Payne from the Alpena Branch. She always has a smile on her face and ready to help. I had questions and she answered them quickly and professionally. Thank you Alisha for also making the customer feel like a invested member of the credit union and not just another person. Your the best.
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November 2020 by Michael Cox
Lorna Dellar was able to completely bring to my experience quick and reliable completion of my goals. I was able to utilize the loans exactly toward my desired outcome. Thank you Lorna once again for helping me a member to continue to favor Aaacu
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November 2020 by Marcy Hammer
I’ve been with this credit union since I was 13 years old. Lorna is the absolute best. She’s helped me through many different situations through out the years, getting loans and business done through them is absolutely simple. I haven’t lived up north for over twenty years and have never changed my banking because of the experience I get with Lorna and her team. Brenda is also exceptional.
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November 2020 by jennifer Dellar
Lorna and the Staff at the Lincoln branch are quick to help with any situation. Lorna has went above and beyond after discussing with her all our plans for our future, and helping us achieve our goals. Lorna is quick to answer any questions you pose, and always has a friendly demeanor whether on the phone or in the office. We truly appreciate the service they have provided at the Lincoln Branch Of the Alpena Alcona Area Credit Union.
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November 2020 by madison hall
I give AAACU 5 stars. Their member service is great. My mom works there. She is very kind and generous person. I want to work there for my first job.
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November 2020 by c hall
The employees of the Alpena Alcona Area Credit Union Lincoln Branch are a great bunch of individuals. They are very friendly and helpful. They do amazing things for their community outside of the Credit Union.
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November 2020 by NGL_Ranger
I love the place. The staff is great and nice. I always get my money out so I can get the new Call of Duty game every year.
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November 2020 by Janice
I highly recommend AAACU. I have been a member over 25 years and am equally impressed with in person service as I am with online services.Always great service!
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November 2020 by Ann Voss
Cheryl, from the Lincoln branch, went above and beyond to help me open an account. She answered all my questions, and helped me with everything I needed. She was a pleasure to work with, and always has a happy attitude. You can tell she loves her job! Even though I live out of town she walked me through how to do deposits on my phone with a picture. That I must say is a great feature to have!
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November 2020 by Ashlie O`Connor
Fantastic customer service! They have always been helpful and willing to go above and beyond. I appreciate the personal touch they offer including phone calls and personal emails. Thank you Stacey and the rest of the AAACU staff!
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November 2020 by Julie Cole
Friendly and welcoming every time I walk in the door! Huge plus these days! Love the support they show to our community for various causes with their fundraising throughout the year! ?
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November 2020 by Connie Hill
Always so friendly and courteous. Love that they participate in the community. Always there and ready to help.
