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March 2025 by Mike Eidemiller
Moe gave outstanding experience and was professional and personal 10/10 will recommend any att costumer to visit his store for any help they might need
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March 2025 by Erica “Ms. ECharm” P
I am extremely upset with an employee at this store!!! My elderly father went into the store to obtain assistance for an app. He came out with a new phone (he did not need), a new streaming service, and was SO CONFUSED!! He only needed help with an app!
I visited the store and spoke with the employee because I felt this was someone that took advantage of my elderly father. He assured me if any help was needed. He would be able to help!!! That apparently was a LIE!! Now my elderly father does not have service and is being charged for it. Also we were informed his old service is not available and he cannot be reinstate it!! Really!!!!
I called the store and was informed if I need to make a complaint. To call the 800#. Now an hour and thirteen minutes later. We are still no closer to getting any assistance. At this point, we are trying to see if another cable provider would be my father’s best bet!
Because this employee broke the promises he’d given my father and I. We need to make sure this doesn’t happen to any other elderly person.
Please advise me on how to take this to leadership that will make changes!
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February 2025 by Faith B
Went to this location for help with AT&t account.. staff was friendly however unable to help me and sent me to a corporate store. Staff was knowledgeable sad that I had to go to another location but understandable
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February 2025 by Barbara Simuel
Jake was phenomenal! Highly recommend this store!
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February 2025 by Nathan Olli
These guys make everything easy. Tanner was patient and explained everything and made sure I was comfortable before I left. I felt zero pressure and well informed. Thank you!
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February 2025 by Florence
If you need help this is the place to go 7 mile and middlebelt My phone was crippled by malware and Dominc took care of me In less than 35 minutes.I had a great experience there and I will always return to this location. Thank you Dominic and AT&T
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February 2025 by cloteal Anderson
Jake was very kind, intelligent, and extremely helpful! Strongly recommend
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February 2025 by Arnold Hall
You did a great job with my request! Keep up the great work.
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January 2025 by Curtis Austin Jr.
My sales rep was very nice and curteous and nice and assisted me right away.
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January 2025 by Joshua Morton
This store has a sales Rep named Jake. Jake committed fraud and activated additional lines on my mother in laws account without her knowledge. Recently my mother in law went into the store to get my daughter an iPad upgrade. Jake added an iPad to her account and reactivated an old phone line on her account ALL WITHOUT HER KNOWLEDGE. So because Jake insisted on doing fraud on my mother’s account he made a terrible mistake. It just so happens that I actually worked in the wireless industry for over 10 years at every carrier, corporate or authorized dealer. So because I know you have an account executive (that I may or may not know personally wink wink) that reports directly to AT&T, who has an obligation to investigate fraud, let’s see what they think about this terrible mistake. This store has been super unhelpful. Please do not be fooled by the reviews on this store. These are the things they are actually doing.
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January 2025 by Sydney Davis
The worker mike signed me up for internet and I did not want it. I then had to drive around town to find a ups location that would accept it. Now a month later I'm receiving a message saying I owe $200 for not returning it. They will not show me any documentation that I ordered it.
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January 2025 by breana dogan
I want to give a special shout out to Tanner! He did an amazing job with multitasking and trying to help everyone in the store. He has a great attitude and is very genuine. Thanks for helping me with my new phone too!
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December 2024 by S. Thomas
Walked into this location. The two sales associates were busy with other customers but did not acknowledge me nor knew what I was in for. After sitting there for close to 10 mins, I walked out and went to the Middlebelt and 96 location.
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December 2024 by Brian Inamdar
Excellent description of products.
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November 2024 by Karen Osen
Ash was really great
