-
October 2023 by Nick LeRoy
Purchased tires from Costco's website that they listed as compatible with my car. Drove up there to get them installed and they tell me they can't install them because they are not run-flat. The OEM tires aren't even run-flat. Wasted 2 hours of my time and then tried to get me to buy more expensive tires.
-
June 2023 by Nawaf Albahri
The worst service in the tire shop .they always come up with excuses. They never think of your time or your loyalty when you are spending thousands of dollars .my advice is not to buy tires there.
-
January 2023 by Abe Haw
Thia place is not worth your time if you have older tires. I brought my car here twice to get my tires repaired and both time I got charged for them to just take the wheel of and tell me they can't repair it. I was told the second time that I wouldn't be charged if they couldn't repair the tire but I was still charged for them telling me they can't repair the tire. I won't be coming to the tire center anymore and recommend you do the same.
-
January 2023 by patricia Savage
Very Good ? answering Ur questions if The service they provide What ur interest zare why waste Ea. Others time great customer Service keep that up!
-
November 2022 by Farah H.
extremely unprofessional staff, rude cashiers, and checkout lines move slower than molasses.
-
October 2022 by Kimberly T.
Store is VERY busy on weekends but staff run things smooth & efficient. Can always find what we need plus!
-
September 2022 by Uno S.
Complete BS service today. Was placed on hold for 10mins. Hung up and called back and placed again on hold for 10mins. Hire another person! It took 4hrs to get 4 new tires installed. Didn't even give a discount for this headache experience even though the guy wanted to but it was conveniently out of his control! I've always gotten my own-bought TPMS sensors replaced here. Today they say there's a new management and now we can only replace costco bought sensors! I get better quality for half the price online! What BS..another way to squeeze a few more dollars from their customers...i highly recommend choosing another store over costco who cant even afford to have wifi at their stores! Its freakin 2021! I hope they change management at this store. We have sams membership too I'm just going to take all my business there for now.
-
August 2022 by Sports Today A.
The Costco cashier and supervisor in Middle Belt Livonia in Michigan was extremely rude and discriminator. she did not let me buy items with my sister because first she came claimed my visa was expired when I wasn't going to pay with the visa. She then say okay and still got the supervisor. The supervisor then said it's expired. we explained we're not going to use the visa to pay and then she said that's fine. When she rung everything she was extremely rude and mean. I can tell she racially profiled us based on the fact we wore scarves as Muslims. when she said what are we going to pay with, we said ebt. I am the cardholder and hold an executive card since 2014. She said my sister cannot pay with ebt since she dosnt have a membership. I am using my sister as a guest. Guests are allowed. She said I have to pay everything and then she has to pay us back for us to buy the items. she called the supervisor again and she was more rude. She said my sister is not allowed to pay with ebt since she doesn't have.the card but I am with her And I consented to let her. She continued on harassing us saying why cant she pay for a membership. She told my sister go pay for one like she has. my sister is a widow and cant afford it. She gets food stamps. there shouldn't be a problem if I am with her. i was having a panic attack and my sister almost fainted. I have been a Costco member for 8 years and never experienced this. I was extremely discriminate. please respond back because this is unprofessional and extremely racially motivated. I will never shop again at Costco. This is beyond crazy and disheartening!!
-
August 2022 by Tracy K.
I have been waiting in line for 30 minutes. The lines are 20+ people deep with at least 50% of the cashier stations closed, meaning half the available lines are unstaffed. I had never been to this particular Costco before and doubt I will return.
-
June 2022 by Pepe G.
Cancelling membership how can it be you do not have a scan & go app..waiting in 3hr lines is ridiculous.
-
April 2022 by Ketan S.
Members only wholesale Grocery and wholesale goods storeMembership is 60$ and Executive Membership is $120If you fill Gas here every week which is atleast 10 cents cheaper than what the rate is in the Area sold in other gas stations - you have covered the membership fees. I am not fully convinced Costco is the best place to shop for your daily needs; especially for a family as small as ours. You are buying in bulk and storing it in the house; sometimes for a year if you dont use as much kitchen paper (for example) The good things although are - customer service is good; the checkout lines moves fast even on the weekends! ; the produce is good quality and lasts! Indian food and seasonal indian items are available too. Some times they have big furniture or other seasonal household items on sale right when you need them; which saves you money too.
-
April 2022 by L K.
Rude staff, messy and dirty store. Go to other costco and you eill see the differeces.
-
March 2022 by Olesya An
I bought my tires in Costco not too long ago. One of tires started losing pressure. I took my var repair and was told that there was a small puncture, which was fixed.Less than two weeks later, the same tire lost pressure again. This time I was told that it required a valve replacement and was fixed. When I sat in the car, the low-pressure sensor was on. I got back to the shop. The technician assured me that everything was ok, and I need to drive for 20 minutes at 15+ mph.I got home and measured the tire pressure. It was 13 psi!!! Instead of 35 psi. And you told me to drive like that. Are you kidding me?!Will never go to that place ago. Freaking joke.
-
February 2022 by Jen Paetsch
So January 28th I was suppose to get my deep freezer.. their truck broke down and the logistics people were rude about it. They finally delivered on the 2nd of Feb. after complaining the room I wanted was in the basement… this is how I received it… dented….. I haven’t plugged it in as of yet because I have to wait until it settles. However, I do not appreciate getting dented items.
-
December 2021 by Liz
Normally I love Costco but this tire center is the worst! Take your car anywhere else if you have any other plans for the day. I needed a simple tire patch I tried walking in, I was the first person in the door of the day, they had my car for 4 hours and was unable to get to it. Made an appointment for the following week they told me it should take about 45 min. I brought it in at my scheduled time and waited for an hour and a half went and talked to them to see what the status was and told me it would be another 20 to 30 minutes that they hadn't even gotten my car up yet, so I asked for a refund and my keys and I left. This team does not respect the clients time. I will never try to use this service in the future. I was also talking to another customer who had been waiting for 3 hours with an appointment to switch out his tires.
