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December 2023 by PLANT in the DIRT
I rented a storage space from National Storage online. When I went to view the space, I realized that it was not a temperature controlled unit and it also was not large enough. Adam was kind enough to upgrade us to a temperature controlled unit and also went above and beyond to give us a larger space at no extra charge. I really appreciate this because moving is not only tiring but stressful as well. Thanks again Adam
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December 2023 by Lisa Redd
I rented a 10 x 10 unit on 11/18/23 and had questions. I called before renting and Megan was GREAT! She was pleasant, informative, and gave the best customer service!! Thanks Megan!
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November 2023 by Harold Weiss
I am very happy with my experience with National Storage. I was able to make arrangements for a newer larger storage unit, notify them of the completion of my move out from my prior unit, and even get the assistance I needed when I was trying to lock my new unit, all by phone. Thank you.
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September 2023 by Jennifer Wilhelmsen
Such a bummer. I have 2 units, the location is great and the customer service was fantastic. Since I’ve had the units (2 years) they have turned into all virtual and increased the rates by $100 causing the units to be impossible to afford. Guess I’m looking for a new location.
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August 2023 by Joni McLellan
Very clean and secure facility.. Vietnam Veterans of America did a pickup for me.
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July 2023 by Gary Desjarlais
If you like your rate going up yearly then this is your place. Paid probably 150 when it was cube smart then national bought it price went up now come August its going to be $225 its not even 24 hour access I have a 10 by 20
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June 2023 by Christian Carter
I have multiple units here its always clean if I've ever had any issues they were address quickly extremely professional and friendly staff most definitely referring someone if they needed a storage facility
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May 2023 by Frankie P.
incredibly friendly staff reps over the phone. more than willing to assist customers with their needs. manager was amazing in helping me with my unit. Thank you Jack for your wonderful service!
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May 2023 by Kevin Darden
Megan Deaner Did a great job helping me organize everything. She was really helpful and stayed on the phone until everything worked out. Thank you wonderful service.
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April 2023 by LYNDA TOWNS
This storage company's Associates that work here are absolutely Amazing Jene the representative and Chris helped me get into my unit after hours also Adam helped correct my pass code. If I could give 10 ⭐' s I would have.Thank you for your Amazing services and keep it up!
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April 2023 by Diamond Allison
Adam was very helpful, moved very swiftly, my reservation was made at another location, I came straight over, filled out my paper work and had my storage this all took under 10-15 mins! 10x20 storage and I was able to catch a great deal for my first! Highly recommended ! Thanks Adam and the national storage team!!
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April 2023 by Thomas Gallagher
Everything's been pretty easy since I got a storage unit here, downgradedand process was very easy and I even got a prorate for the few days I had left on my current unit, management was very nice and informative. Don't know how the whole automated thing they are starting is going to work though
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April 2023 by Rob Vrabel
Well we registered online and by telephone to reserve a drive up unit and received confirmation, however when we arrived, the drive up unit we reserved was given to another individual ( that’s the bad ). However arrangements were made and issue resolved by allowing us to attain a ground level drive up unit at the sister storage, which went smooth and excellent, staff was friendly and helpful and fast! We are very happy!Rob V
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April 2023 by sasha henry
Did my reservations on the internet, went into the office to get my details.. Very fast, professional and informational.. Great job!!!
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March 2023 by Kathy Chatman
The best storage place I have used. Great customer service and the grounds are well kept. It was easy and safe to enter during various hours of the day. I will definitely recommend National Storage.
