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April 2024 by ramon rogers
This Drive Thru is the worst , there are 5 Car in Line and the pharmacies closest the window and tells me she has five phone calls. This in excusable. Happing Right Now 5:40pm4/3/2024
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March 2024 by beever ornor
Scammers. Lairs. Cheaters -10Terriblly long lines for drive thru pharmacy, wrost customer service I've ever had. Professional is the furtherest thing you will find here. You can come here for years, they will not know you treat you decently or even be honest with you! My same medications went there every SINGLE month by the DR. Somethings you can put up with... but when someone who you 'trust' with your personal information, insurance information, all your medications etc.. lies about your DR not sending the prescription over, and you have proof on both sides ( CVS system received and DR sent ). It disgusts me and I believe this place needs to be investigated and closed since I'm not the only one this has happened to..
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March 2024 by Sediqa Hassani
This have been my third times, the staff just told me there is no prescription sent there by my doctor. And for the third time my doctor office showed me the proof that the pharmacy all three time received the prescriptions. Maybe the staff need to give a bit of attention when they look at their system and give values to people's time.
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January 2024 by Katie Vargo
Never have the same rx I use every month. It has to be ordered every single time. I try to order in advance to prevent running out but then they somehow dont receive the refill request from their own automated system. It's a problem any time I need something from this location.
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December 2023 by Rebecca Cane
CVS is the worst pharmacy. They have contracted so many companies to only fill with them, but lack the service and man power to properly care for sick patients who are in need and already in a fragile state. They are all about $$ and don’t have the time to worry about actually caring for their sick patients. They didn’t have “time” to figure out the insurance issue and told me to transfer my daughter’s prescription or pay the cash price. Of course they just want the money. I will NEVER step foot into another CVS. As a mother with a sick child, tonight’s encounter infuriated me! Transferred the RX at 7:56 to the Walgreens at 6 mile, had medication in my hand at 8:05! Now that’s patient care!!!!
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December 2023 by Zack
Worst pharmacy in Livonia skip this place and go to local mom and pop place. I wouldn't ever give negative review over things they can't control but both pharmacist seem to enjoy judging and then withholding prescriptions and are pretty open about it. Used to feel sick every month at the thought of their condescending attitudes it's a shame the original pharmacist that worked here my entire life left it had gone way down hill since then and corporate couldn't care less. Best decision I ever made was just walking away finally there are so many better options. Never been treated like I was here just thinking about it months later and I figured I would write a review to save somebody else from going through it. I wish I knew names because the older women at the pharmacy was always so nice and polite to me she was the only reason I stayed as long as I did but it's just to much.
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December 2023 by Llace Sheffield
there was this worker Sophie, she’s so rude and always accusing people of stealing. she followed me and my friends around the store two days in row. We asked if the bathrooms were public and she said no, but when my friends mom came out of the bathroom she was so nice and made no comments about the bathrooms not being public. She kept harassing us. my friends mother called her out and she just ignored her. Another worker even told us he noticed and it’s getting out of hand. so unprofessional and over the top. Thanks to the worker preston, for noticing and helping us out. Sophie I hope you see this and regret doing what you’ve been doing, You could easily lose your job.
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November 2023 by Holly Windom
The Livonia Middlebelt store staff is always friendly and helpful. This store is clean well stock and my coupons always help with my purchases here to be a better price.
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September 2023 by Gigi LebRahal
pharmacy used to be good, not anymore they have the worst customer service ever. Rude and incompetent people are working there now. You have to pay attention to the medications they give you so you don’t have to make another trip.
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June 2023 by Shane Osnoe
Friendly staff clean store
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June 2023 by Carolyn Dombrowski
Fast and friendly service every time.
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March 2023 by Professional Services
There’s a manager name Sophie! She is extremely rude to customers. Her attitude stinks she should not be working in customer service she always assume Customers are stealing.
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February 2023 by Amanda Walters
Had the nicest cashier named Tabatha. She was so friendly and was very helpful.
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December 2022 by Zachary Wook of Wallstreet
Always clean always stocked never had a problem with customer service ever.
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October 2022 by Chris Williams
Clean store, but one of the worst staffs I've encountered. No one is usually at the front counter. I went in today to purchase some DayQuil. Went to check out, and no one was at the checkout counter. No problem, I figured, I'll use self-checkout.The problem is, the DayQuil is an age-restricted product. So I tried to check out, but it still had to call a clerk over. And I waited for about 5 minutes, called out "hello? Hello?" to a largely empty store, and then the clerk grumbled "I'm coming." No apologies, no smile. Just swiped her card, said "enter your date" and left.There's a much better CVS down the road at 5 and Newburgh, open 24 hours a day. I might start going a little further out of my way to go to this one (I will say, most visits to this location's pharmacy have been pleasant).
