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February 2024 by Deion Mccool
Nice people running this location
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February 2024 by Nathan Oppie
I’ve rented from here half a dozen times or so. I do it often for work. Car selection is ok. Can usually get an upgrade as they don’t usually have the standard sedan available onsite. Only real pet peeve is rarely are the cars filled with fuel. More than half the time they have 1/4 to 3/4 tank of fuel. This is hard when you return it as you have to add fuel right up to where the last person had it. Would be a lot easier if they were filled so I could bring them back full. I feel like this is almost a shady business plan. If someone returns it full, they won’t credit you anything. At most airport rental locations (which I also do regularly) I don’t think I’ve gotten a car that wasn’t full. Hard to plan a trip when the first thing you have to do is gas up before leaving. Photo is from my last rental. Had to spend $40 on gas before I left town.
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January 2024 by Ms Hayes
Needed a rental while my car was in the shop for a day. The guy who worked with me was very patient because I was having an issue with my credit card and it was 15 minutes before they closed so I had to use my debit card. I was given the option of a Jeep Cherokee or a Ford Escape so of course I picked the Jeep. Pulled out the lot no problem got on the freeway in rush hour traffic hit the brakes and the whole front end of the Jeep started shaking. Called Enterprise to see if I could get the Escape since the Jeep had bad brakes and they're closed. Got my car back the next day returned the rental informed them of the brake issue they apologized and pulled the Jeep in for cleaning they didn't care about those brakes.
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January 2024 by Donna Koppen
They take good care of their customers
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January 2024 by Novanod Kuls
Good car for month. Smooth. Like ? yes
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November 2023 by Fr. Michael C. Suhy
Great selection of cars and very competitive prices! Very pleased with both cars and customer service. This is my go to location for South East Michigan!
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November 2023 by Samantha Schuman
5/5 for Bradley and the rest of the team here. I had to get a rental as my car was needing repairs over at Kings Brothers. They had a driver pick me up from the collision center, drop me off at enterprise and got me into a car so quickly. Everything went so smoothly and Brad really helped make this so quick and easy.
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September 2023 by Shahil sheth
Unprofessional! This is 3rd time when I came to pickup and car is not ready. They waited for customer to arrive before starting cleanup.
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September 2023 by Martine Vartanian
Enterprise is always amazing. I went somewhere else because of the hours, Sunday return, and later Saturday pick up which enterprise didn't have, and regretted it. I will say, I wish the hours were better on weekends, or they or they had a special rate then because you ha e to keep the car until Monday. But the experience and the people are amazing
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September 2023 by Rotchie McCadney
Customer service was awesome (picking up and dropping off). Minor issues, but the van got us to and from and back home without any major problems.
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September 2023 by David Drake
I had a reservation and pick up time scheduled. They never picked me up and wouldn’t answer their phone. I got myself there and found out they didn’t have any vehicles. That’s why they didn’t pick me up.
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August 2023 by I am NOT Goldenhar
I had an incident and was scared to return the car. The staff there calmed me down and worked with me. Thank-you!
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July 2023 by Cheryl Tobin
Best rental car experience we’ve had! Celeste and the crew were awesome. When our original rental was no longer available, they immediately worked on getting us into a different vehicle. The process was seamless..in fact it was the best customer service that we’ve experienced in a very long time. In addition, the cleanliness of the vehicle was amazing. I would highly recommend this location!
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June 2023 by Steve Longe
I’ll never come back here again. This is the 3rd time in a row I’ve made a reservation for a vehicle and has taken over 40 minutes for the vehicle to be ready. How does it make sense that I make a reservation to pick up a car at 8:00am and at 9:00am they tell me they have no cars available? How does that make any sense? On top of that, the staff has all kinds of attitude because they’re underwater. Sounds like poor management and lack of oversight. What a terrible customer experience. GO TO HERTZ OR AVIS
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June 2023 by John Adam
Dante with Enterprise Livonia is rude. he hanged up on me. Then he started calling and harassing me. I feel threatened by him. I will NOT rent from that location.
