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February 2024 by Mike Kenaan
The agent is racist. This location need training on how to treat their customers.
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February 2024 by Dorothy
The staff at this Fed Ex is on point 100%!! Great job staff at Fed Ex on 6 mile!! ?????
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December 2023 by Bethany Spyhalski
Greeted by the staff quickly. Told them my needs. They knew exactly how to handle the item. I was in and out of there in less than 5 minutes! Knowledgeable and friendly staff. Thanks Bonni!
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October 2023 by Keith Harris
Everyone was very pleasant and helpful.
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October 2023 by Paul M
Good customer service, a little pricey for color printing and copying.
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September 2023 by Pat Kinsch
Thursday, August 24th, 730am. Nastiest woman behind the counter with a king sized attitude. Surliest, meanest woman I've encountered in retail! We were shipping various sized packages back to the office from a charity golf outing. She immediately asked what I was doing when I brought boxes in and grouped them near the retail section away from the fedex counter so she could continue to help customers. I told her, I'm bringing in packages to ship. She said I know that. What are you doing?! Eye rolling, don't do this, don't do that. We were dropping off heavy packages and I told her I would write the dims on the boxes if she gave me a tape measure. You don't do that. That's my job. I do that. When my coworker went over to the floor scale to help her put the boxes on the scale, she said, watch you doin? You don't need to watch me do my job. I'll put the boxes on cause there's cameras and they're watching. I don't know what her problem was but she had a huge chip on her shoulder! No customer went unpunished! One gentleman politely asked if they offered tape or should he buy it. She told him we're not supposed to give you tape! I can't do that. After his interaction with her, he just paid for the tape and walked out with his package! Another person came in for a print project and was told the Canon printer was down. She asked why she wasn't called about the delay since she gave the project to them the day before. This woman told her I don't know why. I wasn't here yesterday. That was them!Fedex, I'm shocked that this behavior is tolerated by management! Just look at the previous reviews, it's happening often!! Lost business FedEx... Maybe forever.
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July 2023 by Eric Lantto
Do not go to this FedEx. They lock the doors at 6:50pm when the sign says they are open until 7pm. The employees are rude and just yell at you through the glass “We’re closed.” They are not willing to help you. The UPS store cares about their customers and providing good service. This FedEx does not.
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June 2023 by Claire Partington
My mother and I were treated horribly at this location. The employee was dismissive, condescending and it seemed we were a bother to her. We called ahead for printing information, was told we were all set for pick up by another employee but once we got there, we were told we had to do it ourselves at the self printer. They also added a same day printing fee which the woman didn’t mention. When we asked about it she tapped a sign and said “right here” obviously annoyed. She talked to us like we were idiots. It felt confrontational and all we were doing was getting copies made! Avoid this place, awful experience.
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June 2023 by Eric L.
DO NOT GO HERE. Take your business to the UPS store. The employees lock the door at 6:50pn when the sign says they're open until 7pm. Then they yell out the window at you "We're closed." The employees at this store are rude and will not help you. It's best to take your business elsewhere.
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June 2023 by Nikki B
They lock their doors before the closing time stated on their printed business hours sign.
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April 2023 by Amanda M
One of the most awkward experiences of my life just occurred at this location because the employees thought the order boxes I brought in to recycle were actually an order I had a complaint about. I said hello, was ignored, then basically barked at before they realized I was just a returning customer. Is that really how you treat customers you think have a complaint? Thank you for sending me into an anxiety spiral when you could have just been professional ?
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March 2023 by Beth Kelly
Had a mishap with a file I had printed. Contacted Kiara and she had a new print ready for me when I walked in the store! Great service from Kiara!
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February 2023 by DK DK
Do a lot of shipping and Cringe whenever I have to use Fed Ex. This one being the closest to me I’m always met with a your bothering me attitude, and just pure laziness. Was told if I had a printed label already I could scan myself at a kiosk. Told them i didn’t want to because the item was quite expensive and was met with a terrible attitude. I’m finding a different one next time I have to use fed Ex. No wonder why they are considered the worst!
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January 2023 by Jayalekshmi K
There was no wait time at all. Kiara provided inputs in selecting shipping options, adding missing fields in package air bill. The process was quick. Thanks for the good work.
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December 2022 by Chris Lane
After work I raced to this FedEx location to ship back some equipment that was needed at my company’s headquarters. Admittedly I walked in close to closing time and by time I got to the front of the line it was 5 minutes before closing. I was then told by the only employee that he would not be packing up or shipping anything tonight, but if I came back in the morning they could help me then. Now I understand that it’s frustrating for workers to have to work past closing time, but this is just such terrible customer service. Now I’ll have to find time in my schedule to drive back out of my way tomorrow. What’s the point of having standard hours of operation if you can’t receive service during the entirety of said hours?
