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March 2024 by Bonnie Ministrelli
Very Good!! We have been going to Fortney Eyecare Associates for many years
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March 2024 by Allen Peake Jr
Very Professional
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March 2024 by Genise Bush
Thank you so much very, Very nice and prompt and professional ?
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February 2024 by Lisa Jenkins
The eye exam was great. Very happy with the Dr.Decided to price out frames and they gave me wrong information on how much my insurance covered on frames/lenses. I’m glad I held off and called eye meds myself!
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October 2023 by April A. Taylor
The employees were friendly and helpful, and the doctor took her time with me. No one made me feel judged for saying that I needed to keep my new glasses on the cheaper side. This location took me about 15-20 minutes to drive to, but so far, they’re worth it.
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July 2023 by Trudi Seidl-Giczewski
The staff was very friendly. The Dr. was very thorough. I feel that I was well taken care of. She isolated the issue and prescribed a solution for me.
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July 2023 by Tammy Lee
I was only scheduled for annual eye exam. The doctor took extra time out if her busy schedule to resolve an issue I was having with something that was embedded in my iris. She gave me a treatment and follow up plan.
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March 2023 by Kniffy Fisher
Have been going here for years. Since 2021 the customer service has WENT DOWN!!!!! They have ordered the wrong contacts before. Then told me that my glasses are in, then when I got to the location, no lenses are in the glasses!!! It like where is the brain of the workers at! Where are all dealing with a lot since the pandemic. I work so I can be able to purchase prescription glasses and contacts. THEN NO ONE EVER REALLY ANSWERS THE PHONE BUT WHEN THEY DO, ITS NO HELP!!!
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February 2023 by Teresa Nevels
They have a customer forever with me. Thank you for restoring my vision and giving me my life back.
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February 2023 by Freddie H.
Normally my experience is good at the Dearborn location, however moving to Canton, MI I changed to the Livonia location. This will be my last time doing business with Fortney. This location is so unorganized it's unreal. The young girl that processed my order told me the price was $500 because my insurance does not cover much which seemed unreal. I go home and calls my insurance company and they told me "your covered but have a co-pay" I was livid. Then they offered to give me the second box of contacts free. My appointment was 1/3/2023 and it's 2/3/2023 let's say I still have not received my contacts. Save your money go some where else. This location is horrid and the young girl has no clue what she is doing. The optometrist was great but the other staff really fumbled the ball smh. I just do not understand how a person gives you the insurance card and you don't even look up the information and says "you just get a discount on glasses" that did not sound correct.
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January 2023 by Jon Gamble
Easy check in. Staff friendly and helpful. Great selection of frames.
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January 2023 by Sandra Siriani
Staff was Very pleasant. Appt service great
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January 2023 by Eli Eddy
Kind, quick, honest. Appreciate their service!
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January 2023 by darwin hunt
This is the most horrible eyeglasses place shameful job on my glasses I took them back they send them back to get them fixed I think the just stuck them in a drawer for two months then they call me and informed me glasses were ready I went and picked my glasses up have not been able to wear them because almost hit a woman walking glasses are pure junk I would never go there againI used to go to Fortney all the time that was by employers preferred choice but their quality has went down so for I would never trust them again $250 down the drain
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December 2022 by Michael Woodson Jr
They are very friendly and give great advice!
