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April 2024 by R T
Great neighborhood hardware store.
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March 2024 by Elizabeth A Wysocki
Was greeted nicely when I walked in and walked towards the hardware department for shelf pegs. Scott asked if I needed help and took me right to where they were and helped me select what I needed. Went to Home Depot before coming here to Great Lakes Ace and saw employees with their surgical gloves and face diapers on standing around, not one asked if I needed help and I walked up and down several aisles looking for what I needed, but who did try and help me? A fellow customer. Pathetic. Will definitely be shopping at Great Lakes Ace Hardware much, much more.
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March 2024 by Matt Kaminski
Everyone in this store has always been extremely helpful and kind. It is so nice to still have a small hardware store in this day and time. I have always found what I needed and the prices are in line with the big box stores. Keep up the great work!
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March 2024 by Michael Strasberger
This store is the best, honestly. The service here is always top notch. The associates are always on point and willing to help with anything.I use the online app all the time to place an order and they always ahead of the game. Orders ready well within the promised time unless I ordered a huge amount of items which is well within understanding and the associates always willing to help load my truck.THE STORE IS CLEAN!!!!! can't tell you how many places I been and it's in shambles or completely lack of care for product placement/representation.Unless I absolutely have to for a specific product I always choose ace over orange square and the blue hardware store.
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February 2024 by Seena Wiggins-Townsend
There are no “experts” here. I didn’t feel like going back to Home Depot so I stopped here to get help with a part for my shower. I needed clarity that I was getting the right part… they called over a young guy to just stare at the packaging with me ??. He was polite though! I know we’re conditioned to hate the bigger retailers but their plumbing department always has a guy with personal knowledge of what they’re selling.
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January 2024 by Branton Wayne
Knowledgeable staff.
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January 2024 by Molly Galbreath
All the employees are so helpful!! Even when I have dumb questions about my projects, haha
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January 2024 by David Wohlgemuth
They have a wide variety and selection of hardware and tools. Great helpful, knowledgeable staff.
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December 2023 by DevilDude505
When I need a good place, close by, to get good tools, I can count on Ace. I always love going to see what's new and available.
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December 2023 by Brad Smith
Great place to shop!! Good selection of things to get!!
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November 2023 by D Nalls
Bought the wrong item went back to exchange went quite well
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October 2023 by Edith Arthur
Clearance section can’t be beat. A human always answers the phone. Their customer service was outstanding. Their advise was helpful.
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October 2023 by Anne Cartier
Clean friendly staff helpful good prices and service
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September 2023 by James Smith
Didn't carry what I wanted staff was very helpful
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August 2023 by Carolyn Dombrowski
I needed copies. They are right up front by the cashier. Fast and easy.