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February 2024 by Barb Boyer
Using them to replace the middle section of my plate glass window due to a breakage, and the original company won't fix it.
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February 2024 by Marie Benning
Too high mobile pick up nit cheaper at all
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November 2023 by Kirk Morrison
Absolutely the worst customer experience I've have ever had. I had an IG home unit repaired a few weeks back. The technician told me the IG unit was tight in the frame aka mismeasured and it failed in my home once it got cold and the vinyl constricted the glass. When I brought the unit back, Perry the Manager questioned why the glass broke, stress Perry. Today when I was scheduled to have it repaired, which I did last week while traveling, Crystal and Perry acted as if I was not on their calendar today. Also, I had to park towards the garage doors as there was a truck obstructing the normal customer parking, thats whenI was scolded by a worker that I shouldn't do that. It was the only option. If anyone at Henderson or Safelite would like to discussthis please reach out. I would fire the three individuals I discussed, that culture is horrific!
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September 2023 by Irene Sheko
Great customer service. Knowledgeable window repair.
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September 2023 by Denise Kirkman
The entire staff was "AMAZING" Totally professional and attentive to how and what I needed and how I was feeling!!I would recommend them ONE THOUSAND PERCENT!!
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September 2023 by Sarah Hibben Rollins
This is called Safelite now.They were friendly and did a great job replacing my windshield.
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August 2023 by Andy Klingensmith
Top notch
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August 2023 by Joe Arozarena
Shockingly fast service - replaced the left rear window on my Ford Transit van in just a few minutes. Easy to work with and much better price than the other shops I checked with.
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August 2023 by Robert Butsky
I’m giving them a one only because of the difficulty getting to a representative which I still haven’t spoken to and I’m also giving them a one because Henderson Glass back in the day used to be an absolutely phenomenal company but they have paired with Safelite and Safelite is nothing but a scam very over priced Safelite replaced one front windshield for me and it leaked from day one they tried to repair it twice with no luck. I took it to an independent company and they fixed it in 15 minutes not to mention, trying to get a hold of a representative now at Henderson glass is absolutely a joke with their automated system and what difference does it make if the customers paying cash or using their insurance they’re calling to talk to a representative to ask questions it shouldn’t matter if they’re paying cash or using insurance way to take a good company and trash it .Service: Auto windshield repair
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July 2023 by Mark Worniak
Friendly staff had was I was looking for no issues. Will be back.
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July 2023 by Phil Abele
Never a disappointment with Henderson!
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June 2023 by Miranda Lamans
I can't tell you how disappointed I am with the way your CSR handle their follow-up calls. I just had an estimate done for my living room mirror yesterday and was just told by a very rude person, (a woman in which I didn't catch her name otherwise I would note it), that Henderson would not be able to help me and she literally just slammed the phone down before I could get any explanation as to why or if they had any referral suggestions. I get it if you can't do the work but the rudeness from that lady was uncalled for. Please hire more professional people to take and return calls. I only sought out Henderson Glass because my family suggested it but I'm sure I can get better service elsewhere.
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June 2023 by Michael Butts
Finished on time, easy to book appointment at their website
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June 2023 by Mohamed
This place used to be quick & reasonable. Now, under the new ownership, it's slow & expensive.
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June 2023 by Tim Jones
Safelite auto glass bought out Henderson glass. They treated me great. Great service.