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April 2024 by R.
When I stepped to the counter, a woman came around the corner and said "did you order?", in a dry, I don't care tone. I said no, to which she replied,"what you want"? I hadn't even looked at the menu yet, plus I was not greeted like other fast food establishments tend to greet thier customers. Before I could respond, she turned around and told the guy working the drive thru to come and take my order. It's amazing how an interaction with a nasty person can make the food taste just as nasty! Avoid this particular location(96 & Farmington) unless you are desperate or have absolutely no other options.
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February 2024 by F G
Never eating again. After seeing the youtube video about KFC chickens, I am done with this brand. Made home and eat healthy.
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January 2024 by Joyce Nichols
New chicken tender wrap was excellent! I got the spicy
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January 2024 by Whitnie Denard
Its always a good experience. Staff is great and food is always fresh.
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January 2024 by Greg Hartle
Chicken sandwich was overdone and dried out. Unfortunately I was a couple of miles down the road. Dog ate most of it as I could not.
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January 2024 by Antwan Oden
Undercooked chicken and dark spots on meat will never eat here
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January 2024 by Mary Ellen
They weren't aware of the coupons I got in the mail but the manager fixed it so I could use them there anyway.
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December 2023 by Timothy McKinnie
The customer service was horrible, the person who waited on me, greeted me with an attitude. I placed an order for the 3 piece chicken combo; the #8, original, white, with fries and mac and cheese, for my lunch break. The chicken was under cooked, with the skin coming off, and very greasy. I do recommend this location at all. There are safer options available to you.
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December 2023 by Brock Lahart
The drive in had us pull around to wait for food. 30 minutes later... No food!
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December 2023 by Zach L
Chicken quality was absolutely disgusting. Service was
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November 2023 by Michigan
Drove through, and had to pull around the building and Wait for boneless chicken. Old food...Not good at all???
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November 2023 by Omar
Definitely pushes drive thru most. If you come inside for a mobile they will assume you are door dash and make you feel like less of a priority. I waited maybe 5 minutes more and they gave me extra stuff for the wait. Depends when and how you order honestly.
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November 2023 by S B (S_Beau)
I waited six minutes at an empty counter for a bunch of employees to not take my order. I walked out and went to Lee's down the street.
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October 2023 by Vancey P.
I am so thankful for Morgan and the staff at KFC tonight.She and the gentleman I spoke with a few times were very professional and helpful with my Uber Eats order. I am just glad they weren't mean and hateful as I've experienced that type of service across the board lately.Instead they went above and beyond to help with the delivery order I placed. She could have said, sorry I can't but she didn't. She said, what is the name on the order and I'll see that it's what you want. Calling back, I spoke with a young man who was just as accommodating. Thanks again! It meant a lot to not have a disrespectful attitude coming from a customer service person. As of late, great customer service is hard to find and it didn't go unnoticed!Order taken, corrected and delivered in record time! 10/10
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October 2023 by D T.
It's up and down with this KFC. Had the spicey wings for 4.99 the other day they were delious. Today it was terrible. Terrible today means dry, definitely been in the heating oven too long. Not a great experience. And with this being said. I'll be spending my money at Famous Recipe down the street in the future. Sry KFC I've been burned too many in the past at this joint. But they're are days that it's been good. Just not today.