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March 2024 by Emily Madigan
My daughter went here for a year, it was our first experience at a daycare and we didn’t have anything to compare it to, but the staff turnover was crazy and communication was horrible. We weren’t notified of a teacher change in her classroom, and they went through 4 teacher changes in 12 months. The two directors always seemed disinterested in us as a family. There were two teachers that were amazing with my daughter, and she was never even in their class.The projects and crafts weren’t organized at all and were just cutting bits of paper up, I don’t think my daughter got anything out of them, or enjoyed them at all. They boast the communication through the app, but it is down a lot and they skipped posting pictures 2-3 days/week.My daughter didn’t touch their food, and your not allowed to send anything of you’reown.
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January 2024 by Melissa Rychlinski
0 stars!!!! Dirty facilities. I would often walk past the infant room with babies just laying on the floor crying while the staff stand around on their phones. Rude staff , Especially Jen and Brenda, if you ever need an issue resolved they are never willing to help you. My son went there for 2 years and hated every minute of it. My son was picked on my another child repeatedly and I informed the staff of this and nothing was done. When my son finally defended himself he is the one who got in trouble. My son was touched inappropriately by this child and nothing was done. I would NEVER recommend this place for any child. Bathtooms are filthy, halls are never clean. Staff is never friendly. I once had a staff member named Jenn hold her finger in my face and told me she can not handle my son's situation because it was getting too late and she had somewhere to be. So glad my eyes were opened and we left this awful place. WAY over priced for absolutely no reason. I was able to find much more affordable childcare in a much cleaner nicer facility. The Learning Tree South is a disgrace to childcare.
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November 2023 by Melissa R.
Dirty facilities. I would often walk past the infant room with babies just laying on the floor crying while the staff stand around on their phones. Rude staff , Especially Jen and Brenda, if you ever need an issue resolved they are never willing to help you. My son went there for 2 years and hated every minute of it. I would NEVER recommend this place for any child. Bathtooms are filthy, halls are never clean. Staff is never friendly. I once had a staff member named Jenn hold her finger in my face and told me she can not handle my son's situation because it was getting too late and she had somewhere to be. So glad my eyes were opened and we left this awful place. WAY over priced for absolutely no reason. I was able to find much more affordable childcare in a much cleaner nicer facility. The Learning Tree South is a disgrace to childcare.
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October 2023 by brandon W
Not happy with the quality of service. Both the teachers and administration seem to be making it up as they go (no formal policy and procedures are provided) and are very confrontational. They are not giving our child adequate naps despite multiple conversations. They're not happy with an Urgent Care doctor's review of a potential illness and think they know better.
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October 2023 by Phil Rychlinski
Rude people. Overpriced. Dirty facilities
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June 2023 by Alex Dubach
For the last couple of years my daughter has attended school here and we’ve been very happy. She’s now 5 and will be sad to leave her teachers. Miss Melissa and Miss Jessica are flat out the best! They’re always friendly, smiling, and comforting. You know they’re great when your kid looks forward to seeing them each morning. I feel safe and have peace of mind sending my daughter here and that’s priceless.
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March 2023 by Biancia Andrews
Horrible experience. This is a money-hungry daycare. For one, I have DHS, which was approved. My case worker accidentally put a different date than the actual start date. The director said that she had to Have a letter stating that date due to them being burned so many times By Dhs, which I had no problem with because I know how DHS can get. Another issue was I never got a tour of the day or where my child would be; they didn’t let me know how to sign in or do the fingerprint. I had to ask for everything, and honestly, I did not feel welcome. So today, I got a call. I thought something was wrong with my child; it was them calling me for payment. They first told me fees would be due on Thursdays, and I didn’t get the person I talked to today. Still, she said Wednesdays for debit cards, and I had told them my child support payments don’t post till Friday, and she lady we don’t get into that it’s the parent’s responsibility. So it’s been four days, and I’ve decided that I can’t afford it, and I’m taking my daughter out. They told me I had to give them two weeks, and they would keep charging me. For one, my daughter only goes in the morning to get dropped off at school and picked up from the daycare, which is about two and a half hours. How do I pay more with her being less in school? I wish I had never dealt with them. They didn’t care about my daughter and did not make me feel welcome! Honestly, if it is a contract, typically, contracts have grace periods where they can be voided, so she's only been there four days, and I told them I'm not afraid to go to court either!
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March 2023 by Alexis C
As a new mom returning to work from maternity leave, there's nothing you want more than to feel comfortable leaving your baby in the hands of a supposed high quality facility. It's always been my impression that L.T. was of that quality, especially from the times I have toured in the past because I, myself, am a certified early childhood educator. When we started bringing our 3 month old, we noticed issues build up. One of the issues was his cloth diapers; they were put on continuously incorrectly by the workers in the room, causing rash, which my baby has sensitive skin already. This was an issue every single week. One of the directors, Jen, said that this problem has never occured before, yet it happened every single week to my baby. The other issue we were having was that our baby was not being put down to sleep at appropriate times. He would be kept up 4-5 hours. When we would pick him up, he would be like a zombie and had red eyes all the time; he wasn't lively at all. It was very rare to see him show any excitement or happiness at pick up or drop off; it was depressing taking my baby there, knowing I didn't yet have another option. They also take the babies on stroller rides, but only in the hallways and not outside. Unfortunately, my baby is too little for their stroller, but he was placed in there anyway. The strollers are hard plastic and it wasn't comfortable for his head. They would also leave the babies sitting in the stroller for 15 minutes+ even if they were crying because they were taking the babies out one at a time to change and feed, leaving them strapped in doing nothing or like I said, crying. I would often see babies laying on boppy pillows on the floor who were not able to sit up. They sometimes would be there long enough to slide off and just be on the floor with the boppy around their head. Clearly no one was watching. There were often inconsistent workers in the room as well.My biggest concern is that they were out of ratio multiple times, which is against childcare licensing. At one point, I said I was not comfortable handing my baby off to the worker because they already had 11 babies and he was the 12th coming in; there were only 2 workers. At that point, they called for the director to come in. The fact is, you know your enrollment numbers for each day, so therefore there needs to be an appropriate amount of workers, especially for the youngest of children.Personally, I had no issues specifically with Miss Emily or the Director Kaitlynn. The other Director, Jen, has a very hard time taking any responsibility for any issues that have occured. She often says that these things don't happen with other families and never happened before. She also told me that tuition prices changed AFTER we decided to leave, stating that they increased when my baby started attending. We registered in the summer and paid the price we were told, but she said that registration doesn't count as enrollment. Either way, we were never told there had been a change when our baby started to attend a couple months later. She told me it was the parents responsibility to find out the tuition and not the director's responsibility to share it. Again, "this doesn't happen with any other families". What a joke.I'm just severely disappointed that it turned out this way (and there is more,) and I regret taking my baby here. He goes to a new childcare and he's so happy now. My heart hurts thinking about his time at Learning Tree.
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March 2023 by Kissa DeNeen
Learning Tree has been such a wonderful foundation to our daughter’s education. She has been attending since she was 3 months old and is now 4, preparing to attend Pre-K. The curriculum and activities they provide day-to-day and throughout the year is absolutely wonderful. I cannot say enough great things about the high scope curriculum. I know that both her intellectual and emotional needs are being met. I love that she is enjoying a well-balanced menu with a variety of options. Also, I love that they subscribe to the KidReports app, I get real time info on her daily activities and can see pictures while I am at work.
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March 2023 by Amber Whicker
My son loves Miss. Cassie and Miss.Max’s class! They have so many wonderful themes, different projects, and understand how to encourage the children to explore. I appreciate all of the love and care they provide my little man. I love hearing his stories about friends and what they did that day.
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March 2022 by Sebastian Lafferty
Very unprofessional. Hits kids doesn't want to show video footage of what really happened because they know they're in the wrong.
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June 2021 by Alicia Jakobcic
Would not recommend. From our Family’s experience there was high turn over rates, new teachers and inconsistencies in caregiving. Staff would lose clothing, bedding, shoes and even send home the wrong items or not follow instructions to send home all items at the end of the day. They would put incorrect and false information into the app about their day (what they ate and potty time). My youngest was constantly sick with a cough and runny nose the few months she was there, once she was pulled out it it was gone. Witness many children with runny noses in the class, my oldest contracted Hand, foot and mouth from the center. The 5 star reviews are due to incentivizing teacher bonuses if you left a long enough positive review. When my children were exposed to covid and had to quarantine they still billed for the full time even though quarantine was mandatory and a public health concern. Not worth the $$$ for inconsistent poor care.
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March 2021 by Mori Anderson
Miss Monica is the best! I am so grateful that my children, especially my daughter are able to have Miss Monica to be apart of their lives! She’s sweet, compassionate, fun and always putting the children first. Miss Monica is def apart of our family and we love her! ❤️
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March 2021 by Kevin King
We love the learning tree for several reasons. One being Miss Desiree, she is simply amazing. Our daughter Nora comes home everyday and tells us how much fun she had. It is truly a blessing that we can take her somewhere for the day and know that she is in great hands :)
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March 2021 by Lily Swan
We have been sending our child to The Learning Tree for just over a year. Our child has been through the Toddler Room, TPS (transitional pre-school) and now pre-school. I have felt safe leaving my child in their care, knowing that she will prosper in a kind environment. Ms. Desiree is currently our child's teacher in pre-school, but also in TPS. She is very kind and genuinely cares for my child (as well as the others in her class). She has been very communicative with my child's development and is happy to answer my questions if I should have any. She really came through for our child when another kid accidentally took her favorite stuffed animal home and offered my child temporarily borrow a "princess dress" from her class. We eventually got her stuffed animal back (thanks to Ms. Mori communicating with the other family) but her ability to help soothe over a somewhat traumatic experience was fantastic. Needless to say, I am so very appreciative of all the efforts to help our child feel safe and cared for.