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March 2024 by Monica Van Dike
Wonderful service!
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March 2024 by Wesley Varilone
Beyond expectations by far. Highly recommend.
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March 2024 by rania eljawad
Always friendly and great customer service
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December 2023 by Casey Hans
Dr. Angela Zimnicki was exceptional and was able to fine-tune my prescription quite well. I also appreciated the attention from store staff members Camille Horne and Estella Huizar, who went above and beyond to ensure that my experience was a good one as I picked up my glasses. Thank you!
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December 2023 by Kathy McDonald
I had a pair of new glasses that needed adjusting, so I stopped in at Lens Crafters when I was at the mall. I asked if they could adjust my frames for me, and asked how much it would cost, the person that helped me said no charge! She adjusted the frames perfectly, but then I noticed a weird blur in the middle of my lenses. I looked and there was a round area in the middle of my lenses about an inch across, that was kind of shriveled looking. I realized it had to be from the heat she used to adjust the frames, because they were still hot when I tried them on, and they definitely were not that way when I wore them into the store. When I brought it to her attention, she claimed not to see anything at first, and then said it was scratched from the way I clean my lenses! I have worn glasses for 60 years, and have never seen anything like these marks on my lenses. I told her that water and a soft towel had NOT made these marks, they looked like melted plastic, but she was not having it. She finally offered to get her manager, but I was so upset by then, I just left. My new glasses are unusable - there is a blur in the middle of each lens now that makes me dizzy when I wear them. I figured I would have to chalk it up to getting what I paid for, but it is still bothering me that my brand new glasses are ruined, and I will have to wear my old glasses now until next year when I can get a new pair again. I am very upset. Be careful who you let do anything to your glasses.
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December 2023 by John Gatt
Incredible help in repairing my frames. Wonderful friendly service. I highly recommend this store.
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December 2023 by Jamie
We had a hiccup in our first order replacing broken glasses, but the employees were so helpful and did their best to rectify our situation within our important timeframe. They are very much appreciated! Estella was efficient, kind, and knowledgeable.
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December 2023 by Debra Renauer
Very friendly and efficient. Came in for glasses for my friend and ended up making an appt for getting glasses for myself as well. Great selection of frames too!! I highly recommend this store!!
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November 2023 by Julio k. Aguilar Narváez
Personnel is nice and professional I made a good choice by going there for my eye exam. Also They have nice frame models at different prices.
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October 2023 by Aric Haynes
Both the doctor and assistant were courteous and took the time to answer all my questions. Very friendly service.
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August 2023 by S P
Highly recommend this Lens Crafters. The staff is absolutely wonderful. They’re polite, professional, and eager to assist. The Dr is very friendly and knowledgeable, store is well maintained, and they have a large selection of glasses to choose from. Hands down the my favorite Lens Crafters and overall the best optometrist and facility I’ve ever been to.
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August 2023 by JeTonna Hawkins
Super happy with Leah at LensCrafters! You will want to ask for her! Shes super nice, knowledgeable and took her time to make sure I was getting the right pair of glasses! A+++
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August 2023 by Bruce Burt
Dr. Mahal took her time and explained every step as we went through the exam. Sales associate Laura B was very helpful picking out my new glasses. The whole experience took less than an hour but I was not rushed at all. I would recommend them to anyone. 100%
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August 2023 by Martin Formosa
They were able to successfully adjust my glasses free of charge on a Sunday afternoon when I was in a a pickle and couldn’t find anyone else that was open. Great job!
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May 2023 by Dawn Schulte
Everyone during my eye exam was courteous, friendly, and professional. The exam itself was thorough and Dr. Mahal's explanations were clear. My family and I have had previous eye exams here and have been very satisfied. Today's appointment was because I'd experienced a minor change in my vision in the past few days, and I knew I could schedule a same-day appointment and get a complete exam I could trust. Dr. Mahal put my mind at ease and provided a referral to an ophthalmologist for a follow-up procedure.